Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phillips Chevrolet of Lansing
Lansing, IL
7,067 Reviews
Phillips Chevrolet of Lansing in Lansing, IL, also serving Hammond, IN, Calumet City, IL and Merrillville, IN is proud to be an automotive leader in our area. Since opening our doors, Phillips Chevrolet of Lansing has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you ...
Read More
Today:Open today 8:00 AM - 7:00 PM
Closed Now
View All Hours
Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,067 reviews
January 14, 2019
I AM 100% COMPLETELY SATISFIED WITH MY 2019 SILVERADO TRAIL BOSS. MY SALESMAN PHILIP DERKACY WAS GREAT TO WORK WITH AND VERY DETAILED ABOUT MY SILVERADO. HENRY KING WAS ALSO FUN TO WITH MY 2019 SILVERADO TRAIL BOSS. MY SALESMAN PHILIP DERKACY WAS GREAT TO WORK WITH AND VERY DETAILED ABOUT MY SILVERADO. HENRY KING WAS ALSO FUN TO WORK WITH. THE PRICE THAT PHILLIPS CHEVY GAVE ME WAS A GREAT BUY. IF ANY OF MY FRIENDS NEED TO BUY A CHEVY I WILL SEND THEM TO PHILLIPS AND HAVE THEM SEE PHILIP DERKACY More
by BADLANDS 1
January 13, 2019
100% completely satisfied...Excellent.. --100 % completely satisfied with Eddie Sutton our sales rep. Eddie Sutton was pleasant, informative and very detailed about the car so he could ans --100 % completely satisfied with Eddie Sutton our sales rep. Eddie Sutton was pleasant, informative and very detailed about the car so he could answer our questions and concerns....This is my second (2nd) vehicle from Phillips...The entire experience is rated as Excellent...... More
by home,doris123
Employees Worked With
Eddie Sutton, Robert Noer
January 10, 2019
Damaged my vehicle while servicing I took my vehicle in to be serviced only to get it back damaged. It took them an hour to bring it out of the wash. Once they brought it out I immediat I took my vehicle in to be serviced only to get it back damaged. It took them an hour to bring it out of the wash. Once they brought it out I immediately noticed a large crack on my windshield. I went back inside and told Jordan the service advisor. He came out saw the damage and told his boss. Jordan then told me they had to review cameras and get back to me. Several days later after calling and calling, Vince the service manager finally called me back. Vince accused me of leaving the dealership before I reported the damage. Then said a rock caused the damage. He said they were not going to fix it. I’m a police officer and for him to lie really set me off. I made a police report and I am taking this to the max! I will never recommend anyone take their vehicle here. This is not a business you can trust. More
by bulletstic
January 10, 2019
Great experience . Getting my new car! My car salesmen was great. And extremely helpful he made sure all our expectations were met! I would defnitely recommend him. They made sure to get u My car salesmen was great. And extremely helpful he made sure all our expectations were met! I would defnitely recommend him. They made sure to get us the best price . More
by Sandra14
Employees Worked With
Antonio Soria
January 09, 2019
My 2nd Vehicle Purchase I recently purchased my 2nd vehicle from Phillips. My experience was very professional and I was treated as a valued customer. The sales person to re I recently purchased my 2nd vehicle from Phillips. My experience was very professional and I was treated as a valued customer. The sales person to request is Eric Pickett. More
by Cynda
Employees Worked With
Other Employees :
Justin Stubblefield, Matt Braley
January 09, 2019
Happy camper I received the best customer service ever from Troy Ivory and Phillips Chevrolet and I am leaving in the car that i wanted. Thanks guys! I received the best customer service ever from Troy Ivory and Phillips Chevrolet and I am leaving in the car that i wanted. Thanks guys! More
by Phil
Employees Worked With
Troy Ivory
January 09, 2019
Excellent I am very pleased with my new 2019 Equinox. I would come again. I had my Chevy Cruze and my parents four cars before. My sister is also a returning c I am very pleased with my new 2019 Equinox. I would come again. I had my Chevy Cruze and my parents four cars before. My sister is also a returning customer. More
by Mariadelbosque
Employees Worked With
January 08, 2019
Very satisfied I live in texas and I will be buying my vehicle here. I am very thankful for Philip and the manager team worked so hard to get me approved. My dream c I live in texas and I will be buying my vehicle here. I am very thankful for Philip and the manager team worked so hard to get me approved. My dream car the traverse I'm so happy with my vechile. I will tell all my friends and family to purchase there vechile here because you guys truly care about satisfying your customers. More
by Koite,norma123
Employees Worked With
January 04, 2019
Defective Trax I just visited the service dept. for the second time after having three very terrorizing incidents with this car. I just had number four and five tod I just visited the service dept. for the second time after having three very terrorizing incidents with this car. I just had number four and five today on my way to work. I was approaching a stop light and I applied my foot to the brake and the car just kept coasting. I was lucky there wasn’t anyone in front of me. I was able to continue on and I was searching for a parking spot. I was sitting at a stop light with my foot n the brake and the car just started moving. The traffic going in the opposite direction had already started. The car was grinding and smoking. I had to throw it out of gear to get it to stop. I can’t keep driving this car despite this dealership telling me there’s nothing wrong. The car salesman told me that there’s nothing wrong because of the volume of traxes that he has sold. If was my understanding that cars are built individually, and just because there’s nothing wrong with one doesn’t mean that there’s nothing wrong with the next one. I am tired and emotionally drained. It is just too stressful to even think about driving this car because I don’t know when it’s going to happen again . It has been two years since I have owned a car and they have totally ruined this experience for me. I thought I would be independent again. I thought that I could once again have my own vehicle to provide the most needed method of transportation. More
by Joyce's Defective Tucson
January 02, 2019
Great people, great deal Just bought a brand new Silverado at Phillips and it was the easiest car buying experience I've ever had. Antonio (sales) got me the vehicle I wanted Just bought a brand new Silverado at Phillips and it was the easiest car buying experience I've ever had. Antonio (sales) got me the vehicle I wanted at the price I wanted. Everyone was extremely friendly and helpful. Will definitely come back next time I'm in the market. More
by Tpotter
Employees Worked With
Henry King, Antonio Soria, Robert Noer
