Phillips Chevrolet of Lansing

John Hayes has always gone the extra mile when I have brought my vehicle in for service.Very professional in his work,and courteous in his dealing with the customer. Thia time was no exception Thanks aga brought my vehicle in for service.Very professional in his work,and courteous in his dealing with the customer. Thia time was no exception Thanks again John for great service. Nick De Groot More

My team at Phillips Cheverolet made the whole car buying experience the best I ever had. I would highly recommend them to family and friends. Mike Wojcik experience the best I ever had. I would highly recommend them to family and friends. Mike Wojcik More

My experience at Phillips Chevrolet was very positive. The sales person ( Henry King ) and the entire management and finance staff was there to answer all of my questions and explain all of the details of The sales person ( Henry King ) and the entire management and finance staff was there to answer all of my questions and explain all of the details of my recent transaction. I am very satisfied with the purchase of my new 2014 Equinox and will definitely refer this dealership to my friends and family. For loyalty and great customer service, this is the dealership to chose. More

These gentlemen are a great asset to Phillips Chevrolet in Lansing. Due to my work schedule I never know from day to day what time I will be finished with work, so it is hard to schedule an appointment ah in Lansing. Due to my work schedule I never know from day to day what time I will be finished with work, so it is hard to schedule an appointment ahead of time. John Hayes was able to get my vehicle serviced within an hour of my getting off of work. I have been dealing with John Hayes and Jim Gerba for many years when it was Ridgeway Chevrolet. They have always provided me with great service. Jim is very knowledgeable, precise, and neat in his work. Bob Van is always very friendly and is customer oriented. I am glad these gentlemen are still a part of this dealership even after the name change. More

I took my vehicle a 2009 Chevrolet Aveo in for repairs because It did not pass the emissions test. I had previously took it to another repair shop that looked at it and could not figure out what was wrong because It did not pass the emissions test. I had previously took it to another repair shop that looked at it and could not figure out what was wrong with it and needed to do further diagnostic to find out the exact problem. They told me that they were closing and I could leave it (which was not an option at the time) or bring it back and the $70 that they charged they charged me for that bit of information would be deducted from the repair costs if they repaired the car. They stated that they would have to look up the layout of the car and have it so that they would be able to better pin point the problem and cut down on the labor cost. My husband suggested taking it to the dealership because they would already have that information and specialize in that make and model. Reluctantly I took it. I was worried that taking it to the dealer would cost me so much more. I purchased the car from Ridgeway Chevrolet which is now Phillips Chevrolet in Lansing, IL. After about 1 hour the dealer called me and explained what was wrong and gave me the cost of fixing the car. I was amazed! They went out of there way to get GM to fix the car although the warranty was recently up and I only had to pay a deductable. I was so pleased because it is around the holidays and I can definately use any extra cash I can save. Love Phillips and they will not be my second choice for repairs from now on. My service consultant Bruno Avila was great! More

Because when I have a problem and call them they get me in right away, and they make me feel like I really matter. It's a good feeling to trust your dealership. I drive from Highland, IN. because I trust t in right away, and they make me feel like I really matter. It's a good feeling to trust your dealership. I drive from Highland, IN. because I trust them. I love the service dept. everyone is so helpful. I'm so glad that John Hayes is still there, and I was also very very happy that Bob Van Ramshorst is the service manager. They are really good men, always ready to go that extra mile to help. I have always had good service there. Love the car washes and the oil change prices. Thank you! More

My car needed the air checked in the tires of my 2013 Impala. John Hayes was very professional, and had my car fixed promptly. I have always had great service at the dealership. The service department is Impala. John Hayes was very professional, and had my car fixed promptly. I have always had great service at the dealership. The service department is always very knowledgeable and friendly. More

John has been my service advisor for many years. I know that my car will be done right the first time and it will be done for a reasonable cost. I am treated with courtesy and respect. Great place to do that my car will be done right the first time and it will be done for a reasonable cost. I am treated with courtesy and respect. Great place to do business. I appreciate that John Hayes and the dealership treats women well. More

They all worked amazing and had me out with a brand new car in no time!!! TuJuana made things fun and wasn't serious made me feel like her attention was on me the whole time!!! car in no time!!! TuJuana made things fun and wasn't serious made me feel like her attention was on me the whole time!!! More

I want to thank Henry King for all of his help the first day I went into the dealership on Nov.04. He was so helpful, friendly, nice and knowledgeable. He was the reason why I returned on Nov. 09 and purcha day I went into the dealership on Nov.04. He was so helpful, friendly, nice and knowledgeable. He was the reason why I returned on Nov. 09 and purchased my NEW IMPALA. I LOVE LOVE my new car!!!!! Thank you Mr. King. More