Phillips Chevrolet of Lansing

She is the Best!!!!! Hi I had not purchased a car in 20yrs and was not looking to purchase one this past Thursday. My husband met Donna Lee after getting his car service Hi I had not purchased a car in 20yrs and was not looking to purchase one this past Thursday. My husband met Donna Lee after getting his car service and asked for her card. I called Donna to just ask a few questions and she requested that I go on line and pick a car I liked. To make a long story short I went into the Dealership in Lansing. Donna had the car I liked the Chev Cruze and she even picked out the color she thought I would like. Meeting Donna for the first time was a pleasure, not pushing but appears to care about me as a person and made me feel like I was part of her family. The Chev Family More

Joe Snaidauf and Phillips Chevy of Lansing We've always bought our trucks in town, we've lived here 32 years. The people at Phillips Chevy are friendly and very helpful. We knew what we wanted We've always bought our trucks in town, we've lived here 32 years. The people at Phillips Chevy are friendly and very helpful. We knew what we wanted and they really went to work for us. Thank you Joe, Henry Walter & Tom More

John Hayes Rocks John Hayes (service writer) is a great example of a dealership employee. He was courteous, patient and made quick work of getting my 2012 Cruze in an John Hayes (service writer) is a great example of a dealership employee. He was courteous, patient and made quick work of getting my 2012 Cruze in and out. Dan did the work on the Cruze, and Arie was a big help when I dropped off my car the night before. I'd recommend these guys to anyone! More

Equinox Experience I went to Phillip's Chevrolet of Lansing on the final Day of the Labor Day Sale, I found a 2014 Equinox and fell in love with it. We did the paperwork I went to Phillip's Chevrolet of Lansing on the final Day of the Labor Day Sale, I found a 2014 Equinox and fell in love with it. We did the paperwork and I drove off the lot. 3 days later as I was driving to work a service light came on, needless to say I was furious. I called my sales Rep. Mark Peterson he asked me to bring it in as soon as possible. I was given a loner and very unhappy. Four days later, Mark called me and informed me that I would be getting a brand new 2015 Equinox. Two days later I was back at Phillips Chevrolet of Lansing driving off in my new SUV. They truly want their customers to be Happy and completely satisfied. More

Amazing Service and even better outcome My sales rep was Mr. Dennis Tibbs! He is extremely professional and makes it a point to ensure that his customers will leave with a smile on there fac My sales rep was Mr. Dennis Tibbs! He is extremely professional and makes it a point to ensure that his customers will leave with a smile on there face and keys in hand. I sure did, and have absolutely NO complaints! The facility was really great as well, they even had a area for my little busy bees to play while mommy took care of business. I will definitely recommend this facility and more specifically Mr. Tibbs to all of my family and friends. Great job guys! More

Easy Buying Experience Michelle Foster was amazing. She meet me at the door with friendly greeting and made my entire buying process go as smooth as possible. From beginning Michelle Foster was amazing. She meet me at the door with friendly greeting and made my entire buying process go as smooth as possible. From beginning to end the entire dealership staff was very friendly and very informative. Usually when I go to a dealership I feel like i'm getting duped into a deal with a bunch of fancy words. But not here, everything was explained and laid out in a understandable manner. I would definitely recommend anyone planning on buying a car to come here. More

Elizabeth Paige John was the only service advisor who acknowledged me. John was great. But I felt extremely un welcomed by the rest. Very poor customer service. I was John was the only service advisor who acknowledged me. John was great. But I felt extremely un welcomed by the rest. Very poor customer service. I was extremely disappointed. More

Servie after the sale I bought a new car a noticed a small door ding. I called my sales rep Dennis Miller and notified him of the issue. He set me a time to come in and hav I bought a new car a noticed a small door ding. I called my sales rep Dennis Miller and notified him of the issue. He set me a time to come in and have it repaired just like that. The service after the sale is just as satisficing as the sale itself! Thank You ! More

Wonderful Experience I was in search for a yellow/black Corvette Stingray convertible and I was lucky enough to find one at Phillips. I put a deposit down immediately on I was in search for a yellow/black Corvette Stingray convertible and I was lucky enough to find one at Phillips. I put a deposit down immediately on a Friday afternoon and then drove 4 hours from Michigan to pick it up. Dennis Miller and everyone else made the process quick and painless, and I was off to enjoy the amazing new car in no time. I would highly recommend Phillips to anyone, even those located a few hours away! More