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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
2,855 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 2,855 reviews

June 22, 2023

I cannot say enough amazing things about my service advisor Jeff… From start to finish. He was so professional and helpful and instill. Trust in the entire process from start to finish you can tell tha More

by olivia.perez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff - service advisor
Jun 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Olivia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 21, 2023

EVERYONE WAS WONDERFUL, SERVICE WAS PERFORMED IN A TIMLY MANER. AND THE PRICE WASN'T AS BAD AS I THOUGHT IT WAS GOING TO BE. THANKS More

by LAURA2BARONE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MR. GARVIN
Jun 22, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Laura, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 21, 2023

I made an appointment for 730 AM. My vehicle was still waiting at 815. I made a complaint to an advisor and he plainly stated there must be people ahead of me. I was going to leave a More

by DSHREMAN9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jose Betancourt
Jun 25, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

June 18, 2023

Awesome and great experience. JD and the team made it very smooth and an enjoyable process More

by kimmye90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Jun 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

June 17, 2023

I can truly say that Mr. Derek Cummings is a great service advisor and is always friendly, helpful and informational and I feel he deserves a pay increase due to how he treat More

by Lymontreal Kinsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Derek and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

June 16, 2023

Great service! I just hope this fixes my death wobble. I have been in the same problem several times. More

by mikemills60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Mike, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Went in for oil change and had to go back because they didn't tighten plug so it leaked More

by HOMEPRO42
Recommend Dealer
No
Jun 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Poor service for getting an appointment scheduled for a recall. Didn't get there and they have to order the part so I had to make another trip there to get it fixed. More

by lashune_johnson
Recommend Dealer
Yes
Employees Worked With
2
Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Lashune, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Good however it took 3 visits to solve 1 problem. Our service writer was helpful and considerate and helped with our problem. More

by HOPLERLAND4
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

June 14, 2023

Excellent experience, with a clean dealership and very experienced and friendly staff. I would highly recommend this dealership to anyone More

by stanggt331
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Jun 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. Derek and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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