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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,495 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,495 reviews

September 15, 2023

Great service great Custer we service. But it took 4 months to get parts in noygood More

by MICHAEL.BUCKLEY.087
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Michael, feel free to contact us at your convenience. wecare@hollywoodkia.com Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2023

They have a courteous service department and repairs was done in a timely manner. Thanks! More

by local060
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2023

Got me up and running…and took care of a factory recall without hesitation! +200k miles on my Patriot and many more to come! Thanks Jim! More

by scottrbrown61
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Scott, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2023

Easy going without high pressure sales. Found me a great deal and I could not be happier! More

by jasonhillactor
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 14, 2023

Jim Garvin is awesome. He is so kind and attentive and he doesn’t make you feel like you’re inconveniencing him when discussing concerns! Thank you Jim! More

by KALI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Garvin—service
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jim delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2023

The service staff is wonderful, very friendly. They get my vehicle in and out lighting fast! More

by kaitlinbsumner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Not Sure
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2023

Miss diagnosed the problem with my truck. Aaron quoated $4800.00 for a new generator and pulley. I replace a pulley and that’s all it was. I moved to Ocala a year and a half ago and that’s un More

by Darryl Drew or Kelly Wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept. Aaron
Sep 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2023

We were pleased with the whole transaction from start to finish. Brian Baker answered every question we had and explained each step. All in all very satisfied. More

by SBACK63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 14, 2023

Unfortunately this was the last time we will use this service center The light on my dash is still on and nobody can tell me exactly why. More

by para1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aron
Sep 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. We'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2023

Aaron was great! He was very friendly and answered all of my questions. The oil change on my brand new Gladiator was fast and done right. I cannot say the same abo More

by dbvandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Sep 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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