
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,508 reviews
Poor communication between service people. Car had bad battery, were told don't turn off because it won't start. Person handed FOB to driver. Car was moved and turned off. We made an appointme Car had bad battery, were told don't turn off because it won't start. Person handed FOB to driver. Car was moved and turned off. We made an appointment ahead of time to have the battery replaced and the oil changed. Upon arrival we were told the appointment was to do the paperwork. The car would be put in a que for the service department to schedule the work. Not our idea of great customer service. Why make an appointment at all if you are going to be put in a que? Jose in Quality got us set up and moving More
Unpleasant, indifferent greeting when I arrived. ..I presume the oil change and tire rotation went ok....but now I have to return (other side of town) because the oil change message on the speedo did ..I presume the oil change and tire rotation went ok....but now I have to return (other side of town) because the oil change message on the speedo didn't reset properly...they would benefit from better attention to detail if they aspire to high end customer service....but maybe they don't.... More
Michael met and exceeded all expectations. He worked hard to make sure all questions were answered while always maintaining a friendly no pressure environment. He worked hard to make sure all questions were answered while always maintaining a friendly no pressure environment. More
when I drove up to service I was greeted immediately and issued a ticket. it took a service advisor ten minutes to assist me with my car on what was I was here for the gentleman walked up to me and made eve issued a ticket. it took a service advisor ten minutes to assist me with my car on what was I was here for the gentleman walked up to me and made everything look easy if someone would have said we will be right with you I would have been satisfied More
Excelente personal estoy súper contenta gracias por su servicio. Los recomiendo al 100. Los mejores servicio. Los recomiendo al 100. Los mejores More
Great service and very accommodating! Handled everything we needed and worked directly with our salesman to make sure we were taken care of Handled everything we needed and worked directly with our salesman to make sure we were taken care of More
Friendly and very respectful. Finished work faster than expected. Would definitely recommend them to a friend Finished work faster than expected. Would definitely recommend them to a friend More