
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,506 reviews
Very friendly environment. My salesman Thomas went above and beyond to help me land my dream car. I Highly recommend stopping in to let them help you! My salesman Thomas went above and beyond to help me land my dream car. I Highly recommend stopping in to let them help you! More
They sent a reminder text and brought it in and repaired on a timely matter on a timely matter More
The staff was pleasant and knowledgeable. They were able to answer my questions without hesitation. It was an enjoyable experience. They were able to answer my questions without hesitation. It was an enjoyable experience. More
Great team! First visit to take care of a recall. Quick stop and tire rotation 😳 First visit to take care of a recall. Quick stop and tire rotation 😳 More
Employes at the service area have no communication skills, how to greet or explain what the customer has to do and as for my vehicle I spent a couple hundreds to fix the problem and it was never fixed skills, how to greet or explain what the customer has to do and as for my vehicle I spent a couple hundreds to fix the problem and it was never fixed, now I was told Monday 08/28/23 to wait a week I guess we'll see. More
The service technicians are incompetent. 3 different techs worked on my jeep and had 3 different diagnoses. All which were wrong. Left with the problem worse then when I brought it in. 3 different techs worked on my jeep and had 3 different diagnoses. All which were wrong. Left with the problem worse then when I brought it in. More
No communication except voice mail or text. Told me to call him directly, that he would have his phone with him. Still got voicemail. Got a text saying car would be ready at noon on Thursday. G Told me to call him directly, that he would have his phone with him. Still got voicemail. Got a text saying car would be ready at noon on Thursday. Got there at 2:30, after a 45 min drive, only to be told it wasn’t ready. They could have text or called to tell me before I found a ride and drove there for nothing. Then said it would be ready at 4:30. Took a ride to store, only to be text at 3, saying it wouldn’t be ready until Friday. Now, 5 days later I get a voicemail while at work AND a text telling me that my parts are in. I ask what parts and she says ABS sensor (which is what I thought was already repaired ) that I paid for because they said it wasn’t covered under my extended warranty. I feel as though I’ve gotten a run around from them. More