Phillips Chrysler Jeep Dodge Ram

This is my third vehicle purchased and serviced at phillips. The service is one of the reasons why I stick with them.! phillips. The service is one of the reasons why I stick with them.! More

The lady that comes to the car to ticket it is not very friendly. She is actually rude. Jim has been very pleasant and helpful. I have called 3 times and left messages this past week with no response. Domi friendly. She is actually rude. Jim has been very pleasant and helpful. I have called 3 times and left messages this past week with no response. Dominic is amazing pleasant professional and helpful. More

The Service writer was excellent. However, the dealership lacks the skilled technicians to fix cars in a timely matter and communication is extremely poor literally paid for my car. T However, the dealership lacks the skilled technicians to fix cars in a timely matter and communication is extremely poor literally paid for my car. They said it was six pulled out, and the car died across the street. Nobody knows why no communication they had a car for over three weeks, just a poor customer service if it weren’t for arron we would’ve had the car towed to another dealership to be fixed. Such a shame we’ve been bringing our ram truck there for years will definitely reconsider that now More

I wasn't there on Aug 23rd. It's been about a month and a half since I was there and service was terrible. Couldn't get an update on my vehicle after calling several times and l It's been about a month and a half since I was there and service was terrible. Couldn't get an update on my vehicle after calling several times and leaving messages. Had to go into dealer to track down someone to check on my vehicle. Come to find out they had only test drove it a couple times and never did the service. More

Upon moving to Ocala I was already aware of the reputation from my previous jeep dealership in Pennsylvania.. the Ocala dealership was friendly and most professional. reputation from my previous jeep dealership in Pennsylvania.. the Ocala dealership was friendly and most professional. More

Service was very good had a 9:30 appointment for and oil change they were done by 10am ordered a part form parts department they called the next day said it was there great service will be my go to Dealersh change they were done by 10am ordered a part form parts department they called the next day said it was there great service will be my go to Dealership More

The service was adequate I dropped in so I had to wait but it was completed in a reasonable time but it was completed in a reasonable time More

Wonderful experience. Jessica in particular was outstanding. Responsive, knowledgeable and, personable are just a few words to describe my interactions with Jessica. I usu Jessica in particular was outstanding. Responsive, knowledgeable and, personable are just a few words to describe my interactions with Jessica. I usually make my decisions on buying vehicles based on interactions with the rep. Jeep Chrysler should be proud of how she represents herself and the dealership. We’ll done!!! More

All service writers, as well as the service manager, are professional and courteous. Answered any questions I had very well and knowledgeable. professional and courteous. Answered any questions I had very well and knowledgeable. More

Oil change was almost twice as much as the last oil change. Staff is great. change. Staff is great. More