Phillips Chrysler Jeep Dodge Ram

Poor communication between service people. Car had bad battery, were told don't turn off because it won't start. Person handed FOB to driver. Car was moved and turned off. We made an appointme Car had bad battery, were told don't turn off because it won't start. Person handed FOB to driver. Car was moved and turned off. We made an appointment ahead of time to have the battery replaced and the oil changed. Upon arrival we were told the appointment was to do the paperwork. The car would be put in a que for the service department to schedule the work. Not our idea of great customer service. Why make an appointment at all if you are going to be put in a que? Jose in Quality got us set up and moving More

Salesman was great! He answered all questions, made paperwork as painless as possible. My only problem was we made it very clear that we needed our handicapped tag. We He answered all questions, made paperwork as painless as possible. My only problem was we made it very clear that we needed our handicapped tag. We were told that we had it too long and they couldn't put it on the new car. I was told to take it to DMV and they would exchange it. DMV said that would take 30-45 days depending on how long it took the dealership to complete their paperwork. Since the old tag didn't expired until the end of May she said the could have put it on the car! We also still need a 2nd key, apparently they only do these on Mondays. The person was already gone even though it was Monday. With our medical appointments it will be at least two weeks until we can get back there. More

Service is always Great when I bring my vehicle in. One suggestion that I would like to make is if to improve the Refreshment/Snack area in the customer lounge area. I sometimes have my vehicle service One suggestion that I would like to make is if to improve the Refreshment/Snack area in the customer lounge area. I sometimes have my vehicle serviced at the Chrysler Dealership in Fruitland Park and they have a Phenomenal Refreshment/Snack area for their customers and the Dealership staff. Thank You Wendell Rora More

Unpleasant, indifferent greeting when I arrived. ..I presume the oil change and tire rotation went ok....but now I have to return (other side of town) because the oil change message on the speedo did ..I presume the oil change and tire rotation went ok....but now I have to return (other side of town) because the oil change message on the speedo didn't reset properly...they would benefit from better attention to detail if they aspire to high end customer service....but maybe they don't.... More

One of the best car buying experiences I've had. Our salesman Brian actually made it enjoyable to buy my vehicle. He was very knowledgeable also. Would recommend this dealership to anyone. Our salesman Brian actually made it enjoyable to buy my vehicle. He was very knowledgeable also. Would recommend this dealership to anyone. More

Clean,timely and service was excellent and service department technicians were very knowledgeable professional and courteous department technicians were very knowledgeable professional and courteous More

I needed a recall service done. The dealership two miles from home put us on a waiting list months ago and still don’t have the part. I called Phillips just to see if it’d be quicke The dealership two miles from home put us on a waiting list months ago and still don’t have the part. I called Phillips just to see if it’d be quicker. They got the part and got me in for the service in LESS THAN ONE WEEK! Also did an oil change on my diesel gladiator for about $100 LESS than the dealer nearer to home. I will make the drive for anything I need from the dealership without a second thought. Thank you! More

Everything at this dealership is okay so far. My wife seems to like it there. My wife seems to like it there. More

Excelente personal estoy súper contenta gracias por su servicio. Los recomiendo al 100. Los mejores servicio. Los recomiendo al 100. Los mejores More

Great worked with me It was great Great great great great great Great great great great Great great great More