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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,471 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,471 reviews

November 04, 2022

I wouldn't recommend Phillips Dodge! We went this pass Saturday afternoon to order the last call Challenger hellcat Redeye widebody Jailbreak! Met Mark in sales, he gave us the sales exp More

by GSAUTOBROKERSLLC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Helfer
Nov 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Mark did tell you the truth. We did not realize until that afternoon that we were only allocated 2 redeye widebody (27D package). Our factory rep was actually here when Mark and Dale were discussing your order that's when he gave us the news about only getting 2 of those. We did offer you a different model hellcat at MSRP. We are not being greedy. I wish we could order a hundred of the widebody package. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 04, 2022

They’re trying their hardest to fix my vehicle and keep me happy! Ty Brian,Jim,Gary More

by EXCOPPER99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service. Gary & Jim
Nov 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

November 04, 2022

Great service and courteous and helpful service techs. Would highly recommend and I plan to keep coming back. More

by Jnash55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff - Service tech
Nov 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 04, 2022

Jose is always great and helpful. They were busy and he kept being friendly and professional More

by HEADRED3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Quality customer service is always our number one priority, and we're happy Jose met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 04, 2022

Terrible service center. I’ve had to take my truck here multiple times, and each time I’ve experienced 4-5 week delays and thoroughly poor communication. More

by Drake McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Nov 09, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visits in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

November 04, 2022

Prompt, friendly service completed on time. Not the least expensive but handled well. Y65 recall effectiveness remains to be seen. More

by Gcrototw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 03, 2022

The entire experience of having my vehicle repaired was excellent. My Service Writer, Jim Garvin went the extra mile to ensure that everything went well, and my Technician, Kenneth was tenacious in solving More

by L.GERVAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Nov 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 02, 2022

You can never find an associate at their post. They don’t inform you of any delays. My car was parked in the same spot for over 1hr and I had an appointment. The gentleman with the long hair was More

by ar0d25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I did not see or encounter any of these employees
November 02, 2022

Great experience from Will Purdue would highly recommend to other buyers. 5 star from everyone involved More

by CDERBAUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Pardee
Nov 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Will and the team delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 02, 2022

Car was towed there Friday at 1 for sat 10 an appt. Quoted $210 for the brake repair. Called at 12 on Saturday was told they didn’t have our truck there. After 45 min of being unsure where our truck wa More

by ibleedsg67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garage employees
Nov 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

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