Phillips Chrysler Jeep Dodge Ram

My first time experience with your service department was terrible! The men were unprofessional. I did speak with the department manager. My oil cap was not placed back on properly, broken. I lost oil had to terrible! The men were unprofessional. I did speak with the department manager. My oil cap was not placed back on properly, broken. I lost oil had to take it to another mechanic and 5 quarts of oil had to be added. Why? When I just had an oil change the day before. More

They always follow up on what they say they will do! Anytime I return, I’m able to see the same service people so apparently they like working at Phillips! Anytime I return, I’m able to see the same service people so apparently they like working at Phillips! More

This dealership went above and beyond to find me the car that I wanted thank you so much Phillips Chrysler Dodge, Jeep, and RAM and a special thanks to Sunny he is the best LeeAnn Trout that I wanted thank you so much Phillips Chrysler Dodge, Jeep, and RAM and a special thanks to Sunny he is the best LeeAnn Trout More

The dealership always looks great and everyone is eager to help in anyway. The service department goes above and beyond to ensure everything is done to your standard. to help in anyway. The service department goes above and beyond to ensure everything is done to your standard. More

Had an appointment and it took 3 hours to tell me a part was needed to be replaced. As it turns out the part is not available anywhere in the entire United States and wll not be available for 2 months. Thi was needed to be replaced. As it turns out the part is not available anywhere in the entire United States and wll not be available for 2 months. This is a warranty item for the power train, specifically the Power Transfer Unit. In addition I am told that they do not know if driving the vehicle will make matters worse. The vehicle is our only one and being a disabled 30 year retired veteran and my wife being disabled also, we depend on this vehicle to get us to doctor appointments and to go to the store, etc.etc.... To say the least, this will be the last product I purchase from Chrysler and I have been a MOPAR driver for over 50 years. More

Took over 4 hrs for routine service. It was too long and unjustified since I had an appointment. It was too long and unjustified since I had an appointment. More

The service was excellent and faster than they initially thought it would be. The AC in the waiting room was not working so it was a bit warm in there. thought it would be. The AC in the waiting room was not working so it was a bit warm in there. More

Great customer service, very helpful and friendly! Great communication, will keep you updated when something comes up! Great communication, will keep you updated when something comes up! More

I was having trouble with the transmission that was under warranty and you took in in with no problem and fix it at no charge the people in the service area make you feel like they really want to help under warranty and you took in in with no problem and fix it at no charge the people in the service area make you feel like they really want to help More

My service advisor Derek Cummings was great to work with. He made the whole process easy and painless. The work was done in a timely fashion and they even let me know that I had another issue I was unaware o He made the whole process easy and painless. The work was done in a timely fashion and they even let me know that I had another issue I was unaware of due to a noise! They are great. More