Phillips Chrysler Jeep Dodge Ram

The service team is in big time need about customer service 6 service writers doing busy work with their heads down, it took over 10 minutes to get acknowledged and then over two hours for an oil chang service 6 service writers doing busy work with their heads down, it took over 10 minutes to get acknowledged and then over two hours for an oil change, not to express More

200 dollars just for them to tell me what was wrong with my car, ridiculous my car, ridiculous More

The team made the whole process easy and painless. It was my second time buying from this team and would recommend it to anyone. It was my second time buying from this team and would recommend it to anyone. More

If you have lots of time and don't care how you are treated then this is the place to go. It took over ten minutes to get with a service writer, all of them were walking around with their heads down no treated then this is the place to go. It took over ten minutes to get with a service writer, all of them were walking around with their heads down not helping. This is a great opportunity for a coaching of customer service. The attitude is more like croud control not wanting the busiess. Waiting area is very bassic again croud control not appriciation. Oil change was over two hours not very express. More

I would have given a 5 star rating. . air knobs on tires are missing.. very disappointing.. now I'll have to purchase them.. it's not the cost, but the fact that they need to check and d . air knobs on tires are missing.. very disappointing.. now I'll have to purchase them.. it's not the cost, but the fact that they need to check and double check that everything is the way it should be.. again, disappointing.. More

They gave us a fair price for our trade in so we were able to put a deal together on the vehicle we wanted. able to put a deal together on the vehicle we wanted. More

The service department was great. The parts department manager assisted me with my issues. However the fact that the decision for pricing icones from Central office is a shame to all The parts department manager assisted me with my issues. However the fact that the decision for pricing icones from Central office is a shame to all of your customers and had I not known what to ask for I would’ve paid $1500 more than I did And unfortunately there are customers that don’t know what to ask for and they are charged $1500 more is a shame. I hope this policy change real soon. Again the customer service was great. More

Your service department is terrible, very rude and unwilling to help. Sales is great because they want the sale. unwilling to help. Sales is great because they want the sale. More

Service is always Great when I bring my vehicle in. One suggestion that I would like to make is if to improve the Refreshment/Snack area in the customer lounge area. I sometimes have my vehicle service One suggestion that I would like to make is if to improve the Refreshment/Snack area in the customer lounge area. I sometimes have my vehicle serviced at the Chrysler Dealership in Fruitland Park and they have a Phenomenal Refreshment/Snack area for their customers and the Dealership staff. Thank You Wendell Rora More

I needed a recall service done. The dealership two miles from home put us on a waiting list months ago and still don’t have the part. I called Phillips just to see if it’d be quicke The dealership two miles from home put us on a waiting list months ago and still don’t have the part. I called Phillips just to see if it’d be quicker. They got the part and got me in for the service in LESS THAN ONE WEEK! Also did an oil change on my diesel gladiator for about $100 LESS than the dealer nearer to home. I will make the drive for anything I need from the dealership without a second thought. Thank you! More