Back

Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
2,855 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
Contact Dealership

3440 S Pine Ave

Ocala, FL

34471

Directions

By Type

Showing 2,855 reviews

July 10, 2023

Great service, all needed repairs were expertly explained great knowledgeable service advisor, would recommend PHILLIPS to everyone. ! More

by THESTORCKFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Jul 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

July 10, 2023

My experience was completely different than any other dealership, in a good way!!! There was no sitting around waiting for hours, Marcus was awesome and very accommodating, appreciate these guys very muc More

by Joevarney52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Mister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marcus to be a positive one. We hope you enjoy your new vehicle, Joe, and don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 09, 2023

Awesome place great service and people quick efficient did a very good job I would highly recommend More

by TITABEL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 09, 2023

They took the time to find the problem and fix it in a timely manner. The showed concern for my time. More

by sbudnick60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoff
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

July 08, 2023

From start to finish everyone involved was very professional, polite and did not push themselves on us. More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Dept. Ken
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much, Stephanie, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 08, 2023

Poor scheduling on techs completing work. Poor service from the techs No one shows up to work More

by KEITH.ADAMS
Recommend Dealer
No
Employees Worked With
Jim
Jul 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

July 08, 2023

Service Advisor was excellent. Wait time was long but I was pre- informed that it would be. Replaced both batteries. Most expensive by far of any batteries that I’ve purchased More

by JIMACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery R Smith— Service Advisor
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 07, 2023

Very professional. and knew exactly why I was there for service. He was prompt and attentive to my concerns. Thank you. More

by birondf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Jul 10, 2023 -

birondf responded

Thank you!

July 07, 2023

My appt. Was at 1:00. I arrived at 12:45. I did not get my car back until 3:06. I have never had an oil change take that long. What good is making an appt More

by beverlystaup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ulecki
Jul 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

July 07, 2023

Last repair didn't work our very well. All previous service visits since moving here were very good - no issues or complaints. The Jeep has been in a few times due to intermittent Air Co More

by MIKEZADAROSNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service not Sales.
Jul 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

Jul 10, 2023 -

MIKEZADAROSNI responded

Thanks for the response Gary. FYI...the car is coming back in at 10:15 today. Hopefully your guy's can get this fixed. Mike

...
99
...