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Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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My experience was completely different than any other dealership, in a good way!!! There was no sitting around waiting for hours, Marcus was awesome and very accommodating, appreciate these guys very muc dealership, in a good way!!! There was no sitting around waiting for hours, Marcus was awesome and very accommodating, appreciate these guys very much!!! More
Awesome place great service and people quick efficient did a very good job I would highly recommend did a very good job I would highly recommend More
They took the time to find the problem and fix it in a timely manner. The showed concern for my time. timely manner. The showed concern for my time. More
From start to finish everyone involved was very professional, polite and did not push themselves on us. professional, polite and did not push themselves on us. More
Service Advisor was excellent. Wait time was long but I was pre- informed that it would be. Replaced both batteries. Most expensive by far of any batteries that I’ve purchased Wait time was long but I was pre- informed that it would be. Replaced both batteries. Most expensive by far of any batteries that I’ve purchased More
Very professional. and knew exactly why I was there for service. He was prompt and attentive to my concerns. Thank you. and knew exactly why I was there for service. He was prompt and attentive to my concerns. Thank you. More
My appt. Was at 1:00. I arrived at 12:45. I did not get my car back until 3:06. I have never had an oil change take that long. What good is making an appt Was at 1:00. I arrived at 12:45. I did not get my car back until 3:06. I have never had an oil change take that long. What good is making an appt. More
Last repair didn't work our very well. All previous service visits since moving here were very good - no issues or complaints. The Jeep has been in a few times due to intermittent Air Co All previous service visits since moving here were very good - no issues or complaints. The Jeep has been in a few times due to intermittent Air Conditioning failures. I do understand that intermittent problems can be very hard to find. Last time in on July 3rd tech said it was the compressor. I have reminded the service advisor that when the compressor runs the car cools. The problem is that sometimes the compressor won't come on. I've suggested it must be in the controls. Anyway they ordered a compressor and installed it. After the repair - no air conditioning. Bringing it back in Monday July 10th. Very frustrating! One would think that a dealer could resolve pretty much any problem with the vehicles it sells. So....I am upset but overall Phillips has been good. More