Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,070 Reviews
Call Service Center (352) 732-7577

2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
August 17, 2023

Chris did a good job and answered all or questions. He addressed all of our concerns and was prompt with follow up. More

by traxx5842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jenkins
Report | Print
Aug 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

This dealership and those involved in the purchase of my vehicle were the embodiment of Courtesy and professionalism. More

by nikki19
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! John and our team team sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

Questionable service 3 times, then generic response on google review not even a phone call More

by hadfaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Washburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department not listed?!?
Report | Print
Aug 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

Diagnosed faulty center control cluster in our jeep gladiator, ordered replacement and made repair in timely manner. More

by BOQUAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Aug 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aaron met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

Worse service ever! ! Jim is the worse service advisor. I will never bring my car here again. Miscommunication and and dishonest people. Please do the right thing and sho More

by bigascanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Report | Print
Aug 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2023

The work was done quickly and efficiently. Everyone that worked with me he had a positive attitude. More

by STACYJAKIMIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Stacy, Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 14, 2023

Fast efficient and friendly. If I was going to purchase a new car I would certainly choose them as my dealership to start off with. More

by mark_sharky_martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Mark, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 12, 2023

Communicated well on the progress of our repairs on our vehicle. Repairs taken care of completely. Everyone I spoke with was polite and knowledgeable. Great service! More

by LORRALINE.FULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith service dept
Report | Print
Aug 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Lorraline, Thank you for taking the time to share your feedback with us. Jeff and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

August 12, 2023

Kristin was very help full and took the time to hear what was going on and addressed all concerns More

by Christopherhughes1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative Kristin
Report | Print
Aug 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Christopher, Thank you for your business and this review. We're happy to hear Kristin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

August 12, 2023

Excellent, efficient service department with excellent shuttle Service . Service department employees were wonderful to work with ! More

by OPC55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff at Service Department
Report | Print
Aug 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Jeff and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

1
...
119
120
121
...
207