Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,070 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Didn't change the fuel filter when they changed the the pump, and dint fix my back window after I asked multiple times pump, and dint fix my back window after I asked multiple times More
Careless, echo problems, high cost, communication difficulties. Not everyone has a problem just certain ones. When you send an email to the GM and he passes the buck to Gary in service department. If difficulties. Not everyone has a problem just certain ones. When you send an email to the GM and he passes the buck to Gary in service department. If I wanted to talk to Gary I would have called him first. Hertz rental car only had crap and so that is what I got was a KIA. More
Awesome dealership and amazing staff they are very professional and friendly And most importantly they are honest and care about the customers professional and friendly And most importantly they are honest and care about the customers More
The staff was phenomenal and service was excellent, we will continue to go to their facility in the future. Ken was great to work with and provided outstanding service! We will recommend them, as often as will continue to go to their facility in the future. Ken was great to work with and provided outstanding service! We will recommend them, as often as we can. More
The service coordinator Aaron Lawson is always Informative, honest, and friendly whenever I have my van serviced. Also the courtesy driver was very nice. Informative, honest, and friendly whenever I have my van serviced. Also the courtesy driver was very nice. More
Dealership has had my Jeep for over a month with putting minimum effort into it's repair. They don't have loaners, or rentals as per my Mopar warranty. I provided them a list of what was wrong only to hear minimum effort into it's repair. They don't have loaners, or rentals as per my Mopar warranty. I provided them a list of what was wrong only to hear from the mechanic he never got the list. I find out the shuttle guy is the one test driving my car listening for the noise and he's not even a mechanic. I asked for them to throw in new spark plugs as a courtesy and they said it was too expensive. I have had my time wasted with being told my Jeep was ready then to get down there and it's not. I deliver mail and it's for work and I lose 50 bucks a day plus more if I can't go to work that day. Do not go here for service. They don't care, your not of any value after purchase. I now have an open case with Jeep now and we'll see were that goes. Do not use them. More
The Employees you have working for you are very knowledgeable helpful and courteous they do their utmost to resolve the problem in a timely manner knowledgeable helpful and courteous they do their utmost to resolve the problem in a timely manner More
Great team from start to finish. Looking for and selecting to final dale and turnover to customer was outstanding! I would be back when I need an upgrade or another new van! Looking for and selecting to final dale and turnover to customer was outstanding! I would be back when I need an upgrade or another new van! More
Brought vehicle in for service and it was immediately taken in, worked on. I received ongoing followup contact by service advis, Anthony. Repair completed on schedule. taken in, worked on. I received ongoing followup contact by service advis, Anthony. Repair completed on schedule. More