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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,068 Reviews
Call Service Center (352) 732-7577

2,068 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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August 01, 2023

They all ways treat me good I give them a 5 stars the best recommend to any one thanks for everything u guys do to make people happy More

by locopeluche.pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
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Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2023

Great service Seem to care about the person and the problems that they may have. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Ann Mills
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Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 31, 2023

Very nice people and they try to accommodate you I am handy cap and made sure to give me a loaner car More

by alan Ketcham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out, Alan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

July 30, 2023

The best Jeep dealership! Great Service Dept, Jim Gavin is always very helpful whenever I come in. More

by XOYIAYIAOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gavin Service Dept ??????????, Ronik Arroyo
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 30, 2023

Never been to this dealership before, was surprised at how fast they serviced my truck. This will be My New go to place from now on. Thanks. More

by hrnrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know.
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

Marcus and the crew at Phillips went beyond and above to make my deal work! What a great group of people.but jeep people are great! My Ocala jeep club is the BEST! More

by 67RIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ready |||
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister, Staci Ann Mills, David Hoff
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Marcus and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

Everyone treats me like an intelligent human being at all times, especially Jonathan, whether in person or on the phone. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeGroot, Jeremy Gray
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Christine, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

We had to have the car towed in, so we don't know how it was treated. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

They did not fix my car. I took it to another dealer who said the repair ruined the engine and gave me a new one. They were very condesending. More

by Gatorfantb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service depth and manager.
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

July 29, 2023

Personally not a huge fan of the service tech and waiting line layout. It made me feel uncomfortable waiting in front of the service techs while they spoke about random things. Jose was very helpful and help More

by J-B Car Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking to time to share your feedback. We appreciate your business and hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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