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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,091 Reviews

2,091 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 14, 2023

When they realizes I needed my truck sooner than the estimated repair time, they made it happen. More

by tnteegarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 14, 2023

Service staff and my agent was very helpful, polite and professional! His people skills was a credit to your dealership! Will bring all my vehicles now to your service department and deal with sales for re More

by RUSS3439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2023

Making an appointment was easy. Wish they had a express lane for oil changes. Thanks More

by wdeanh355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen
Feb 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2023

Everything was great. Car was finished in the amout of time that was quoted . Thanks More

by johnufgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, John, and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2023

Very pleasant and easy to work with. Did not attempt to do work they did not qualify for. More

by BAMNRL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall. Service windows
Feb 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 12, 2023

Vehicle was promptly taken jn and completed when stated. All were very friendly. Thanks for a good first experience. More

by dfisher32
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lawson
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2023

Very thorough and took. time analyzing the problem. Service manager was very polite and courteous! More

by virginiaharrelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Virginia, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2023

Nice, good service. Good people Incredible, easy, fast, good customer service I like this place More

by Gracema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Helfer
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2023

great service very professional and friendly staff as well.. Keep up the good work guys Mopar or no car More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronik Arroyo
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2023

Been customer since the '80s. Bought a lot of cars from you I love this dealership you what did a clutch warranty job that the dealership that you did not have to do for customer More

by JONESEU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer listen to my deeds afterwards and offered to three examine service
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

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