Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,099 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I needed to get a diagnostic check done for a check engine light. Got there at my appointment time and was checked in by Jeff Smith within a few minutes. While checking in, I asked for a service while engine light. Got there at my appointment time and was checked in by Jeff Smith within a few minutes. While checking in, I asked for a service while my truck was there and Jeff added it to my appointment. Once the diagnosis and service was complete, Jeff found me in the waiting area and went over the results. Parts needed to be ordered for the repair of my truck and Jeff said they would call when they arrived. He said to expect about a week. To my surprise, it only took about 3 days. Follow on appointment was easy to make. For my first time using Phillips, they made a great impression and will definitely be returning for any future service! More
Made appt. Confirmed I wanted a tire rotation and oil change. Once I got there and they took vehicle back they informed me they didn’t do tire rotations on my Confirmed I wanted a tire rotation and oil change. Once I got there and they took vehicle back they informed me they didn’t do tire rotations on my size tires. So I left. More
Everyone in the service department is always pleasant and has a hello. The service done on the vehicle was returned in a very reasonable amount of time. has a hello. The service done on the vehicle was returned in a very reasonable amount of time. More
Jeffrey Smith in the service department treated us super. He was quick and explained everything to us. Our Air had stopped and it was under Warantee and there was also a recall. He called us back the next da He was quick and explained everything to us. Our Air had stopped and it was under Warantee and there was also a recall. He called us back the next day and everything had been fixed. Thank you for being so quick. Kudos to Jeffery Smith in the service department. More
From the first hello, John Keefe made the entire process easy and enjoyable. There was no high pressure tactics to “buy now, today” and he knew what he was selling. He obliged us with a test drive even thou easy and enjoyable. There was no high pressure tactics to “buy now, today” and he knew what he was selling. He obliged us with a test drive even though he probably knew we were just looking at the time. I was so impressed that I called him after getting back home to see if he could locate a Gladiator in the color and model I was interested in. He not only found one in the color (Sarge Green) I was looking for but the exact model and options I wanted. And he had it located by the next day. Long story short, John made it all happen just as he said he would. My vote for Salesman of the Year. More