Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,063 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
While doing an oil change in my truck someone was inside my truck with dirty hands left Grease on the driver side visor. last I checked, you didn’t need to go inside and touch anything for an oil change. my truck with dirty hands left Grease on the driver side visor. last I checked, you didn’t need to go inside and touch anything for an oil change. More
Tech stated there was no light out in driver side rear faring that we requested to be replaced. As soon as truck was brought out at pick up we immediately saw the light was out! Was taken back to servic faring that we requested to be replaced. As soon as truck was brought out at pick up we immediately saw the light was out! Was taken back to service tech that was working on Saturday, whom stated it needed a new wiring harness. It has now been 7 days and no notification that the harness has been ordered or received More
When I arrived for my service appointment I was immediately acknowledged and greeted. My scheduled service was estimated to take an hour and a half but was completed almost twenty minutes sooner. W immediately acknowledged and greeted. My scheduled service was estimated to take an hour and a half but was completed almost twenty minutes sooner. Waiting room was comfortable; staff was very friendly. Overall a pleasant experience. More
One computer monitor person asked all of us ignored people, "who's next?" So I said maybe me? But was put in my place with "Not You!" Starting to hate this place people, "who's next?" So I said maybe me? But was put in my place with "Not You!" Starting to hate this place More
Zero customer service. You're greeted by someone that gives you ticket and tells you to head to the service desk, this is where you stand there being looked at by 6 service You're greeted by someone that gives you ticket and tells you to head to the service desk, this is where you stand there being looked at by 6 service employees that ignore you. Every time I've gone to the dealership (4 times), I am ignored by the service department. This is by far the worst dealership I've encountered. I will start going to another dealership that is further away from my house instead of Phillips More