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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,098 Reviews
Call Service Center (352) 732-7577

2,098 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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November 24, 2023

Great dealership, no high-pressure knowledgeable and extremely helpful. Always available to answer your questions. More

by NYFLYER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Winkler, Dominic Crimeni, Karl Knieriemen , David Hoff
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Nov 26, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2023

Great I had a much shorter wait than expected I have nothing more to say More

by DESTINYNTH319
Recommend Dealer
Yes
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Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2023

Excellent service and I recommend people to the dealership to get there car fixed there thank u so much for your time More

by Yiselygonzalez1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony burgens
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Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2023

When I get my service advisor on the phone and get service scheduled, the process is easy. Jim is always a pleasure to deal with. More

by mpekeith
Recommend Dealer
Yes
Employees Worked With
Jim gavon
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Nov 26, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim always meets your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 22, 2023

Jim Gavin was great to work with. Work was done in a timely manner. Communication was great. More

by DGOOLSBY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gavin
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Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

November 22, 2023

The service was quick and easy the people treated me as a person and not a number. They addressed all of my concerns and more. More

by TIMLINSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department was very friendly
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Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

November 22, 2023

Jim Garvin provided excellent service. He was friendly and knowledgeable. I would recommend using Jim in the future More

by tready97
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
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Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that Jim was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

November 22, 2023

I went to get an oil change, they called me to an oil change only line and processed me after a 5 minute wait. I waited on my vehicle in the sitting area. Took an hour and a half. More

by Tmtobon
Recommend Dealer
Yes
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Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 22, 2023

Derrick took care of everything for me. I didn't have to do anything. Derrick very good. More

by DNWMAMO
Recommend Dealer
Yes
Employees Worked With
Derrick was very helpful.
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Nov 23, 2023 -

DNWMAMO responded

Derek in service took very good care of my truck.

Nov 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 21, 2023

The service advisor , Jeff, was great, but I do not think some of the technicians do any inspections. There were issues that should have been caught recently and was not. More

by RUDEBOYSG
Recommend Dealer
No
Employees Worked With
The service advisor was great, but I do not think some of the technicians do any inspections.
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Nov 24, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

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