Phillipsburg-Easton Honda

J. Starr - 2007 Honda Civic SI To keep this review J. Starr - 2007 Honda Civic SI To keep this review somewhat short and to the point i am going to outline my experience with Phillipsburg Easton Hon J. Starr - 2007 Honda Civic SI To keep this review somewhat short and to the point i am going to outline my experience with Phillipsburg Easton Honda and lehigh Valley Honda in number steps that details my experience. Phillipsburg Easton Honda: 1. Started noticing a problem with 3rd gear in my car. 2. Googled the issue to investigate. 3. Found out that there is a Honda issued Customer Service bulletin for this issue and my vehicle is within the affected VIN range. 4. Called PBE Honda, they said they were not familiar with the CSB. I had to give them the number and they requested i bring a print out of the CSB with me when i bring it in. 5. They kept my car for over a week. And in that time i was the one to call them looking for updates. But most of all, after keeping my car so long. they refused to fix the issue. Their excuse was " we cannot replicate the issue " 6. I then pleaded with the service manager to re-consider, they would not budge. Di spite having a service bulletin. So after that miserable experience, i was pretty discouraged. I actually gave up on the issue for a couple of months. Finally i decided that i would try again at another dealer, this problem was driving me nuts. Lehigh Valley Honda 1. Called the service department, said i need to bring my car in. I am having issues shifting and downshifting with 3rd gear. There is a CSB out for the issue. LV honda rep asked for my VIN number and a couple of minutes later he says " yep i see the CSB and your VIN is listed" 2. Bring the car in. At the counter i also mention that i "might" want to do an alignment.. but not sure yet. 3. They called me three days later that same day. I unfortunately missed them, i work nights and was sleeping. 4. Called them the next morning at 9AM. I say "hey this is J. im just calling to see whats up with my car i missed your calls". LVH - " Yeah, your J.S. the guy with the white civic SI. Its all set you can come pick it up" ME- "OMG! its fixed?" LVH - " yeah its fixed, it was all jacked up in there but we got it fixed" 5. I pick up my car later. Expressed how amazed and pleased i was with their service. 6. Best part! on the way home i skimmed over the paperwork, on the second page i found a print out for an alignment sheet!.. WOW they did the alignment free! all i did was mention that i might want to do it later... 7. Worst part, This just proves that Phillipsburg Easton Honda didn't even bother to take the time to put the car on the lift and take a look at it. They had it over a week and did absolutely nothing. Moral of the story: GO TO LEHIGH VALLEY HONDA!! These guys didn't treat me like any kind of special case.. this is how the operate on a daily basis... with class and professionalism. I would highly recommend them in future. More

Honda Phillipsburg has been my car service with my previous Honda which lasted 217,000 miles. So when transmission went on my Honda i bought a new one at phillipsburg Honda. I am happy with service an previous Honda which lasted 217,000 miles. So when transmission went on my Honda i bought a new one at phillipsburg Honda. I am happy with service and now am happy with sales. More

Both A J Hernandez and David Ball were very professional, knowledgeable, courteous and friendly. The car selection and purchasing experience was far better than I have ever experienced before. The auto pri knowledgeable, courteous and friendly. The car selection and purchasing experience was far better than I have ever experienced before. The auto pricing was very fair. My new Honda Civic was delivered in spotless condition and all features/equipment were thoroughly explained. Overall, it was a great experience. I would not hesitate to recommend Phillipsburg-Easton Honda to family and friends. More

We have just purchased our third vehicle with Dan Dunlap at Phillipsburg Easton Honda after leasing two others with him! We have been completely satisfied with the lease/purchase process and with the servi at Phillipsburg Easton Honda after leasing two others with him! We have been completely satisfied with the lease/purchase process and with the service department. Everyone at the dealership is professional and courteous. We highly recommend anyone searching for a vehicle to go to Phillipsburg Easton Honda! More

David Iskols is a courteous & knoledgeable salesman. He is all ways helpful to my wife & I, He is a valuable asset to Phillisburg-Easton Honda. I look forward to working with him in the future. He is all ways helpful to my wife & I, He is a valuable asset to Phillisburg-Easton Honda. I look forward to working with him in the future. More

My Salesman worked so hard to get me a lease price that I could afford. I didn't have to lease a new car at this time but I couldn't beat the price. His friendliness, hardwork and being so personable seale could afford. I didn't have to lease a new car at this time but I couldn't beat the price. His friendliness, hardwork and being so personable sealed the deal! More

It was a pleasure to do business with Derrick and the internet spokesperson Doris. They both were very informative and pleasant and I would definitely recommend this dealership to friends and family. I w internet spokesperson Doris. They both were very informative and pleasant and I would definitely recommend this dealership to friends and family. I was car shopping for over 2 weeks and this dealership was one of the better ones I came across to deal with. More

Took my Honda CRV in for recall, received excellent service and explanation of what they were going to do, told us it would take less than an hour we came back & car was ready to go. Great Service!!! service and explanation of what they were going to do, told us it would take less than an hour we came back & car was ready to go. Great Service!!! More

The saleperson contacted me about getting out of my current lease and into a new SUV with no money down! The deal that Honda was running worked out great, I was in a new SUV, no money down and my leas current lease and into a new SUV with no money down! The deal that Honda was running worked out great, I was in a new SUV, no money down and my lease payment worked out to be less then the payment I was making on my old lease! Save, save, save! More

Yury Lubarsky did a great job helping my wife and me buy a 2011 Honda Pilot. He was very patient as my wife and I car shopped on our schedule and did our research. He answered all our questions and was very a 2011 Honda Pilot. He was very patient as my wife and I car shopped on our schedule and did our research. He answered all our questions and was very professional. I would highly recommend Yury and Phillipsburg / Easton Honda to anyone in the market for a car. They did an all around great job. Thank You. More