Philly Auto
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Amazing staff and dealership. Dina was amazing, I was worried about being approved for a car, but Dina, told me that they work with any credit situation. The entire staff was ver Dina was amazing, I was worried about being approved for a car, but Dina, told me that they work with any credit situation. The entire staff was very friendly and knowledgeable I would definitely recommend this location. More
Fantastic! Leo was Fantastic and assisted us from beginning to end. Answered all our questions and a true pleasure to work with. No pressure and from the time Leo was Fantastic and assisted us from beginning to end. Answered all our questions and a true pleasure to work with. No pressure and from the time we walked in the door everyone at Philly Auto was friendly and made us feel welcome and relaxed. I will definitely be back to buy another car hopefully soon! My daughter is thrilled with her Mercedes and what a great time we had purchasing from Philly Auto! More
Amazing and Fast They are the best , I purchased my 2014 Mercedes Benz CLA 250 from these guys . Louis was great he was my salesmen . I'm absolutely in love with my ca They are the best , I purchased my 2014 Mercedes Benz CLA 250 from these guys . Louis was great he was my salesmen . I'm absolutely in love with my car ?? More
Great Experience I love Philly auto! Got a great deal on my vehicle, and Leo was very helpful with helping me find affordable insurance. I will definitely be back when I love Philly auto! Got a great deal on my vehicle, and Leo was very helpful with helping me find affordable insurance. I will definitely be back when I am ready to purchase again. More
No-Pressure Salesman a Welcome Relief My daughter and I went to Philly Auto to buy an SUV that she had seen on-line. Our salesman was Leo, who was easy-going and laid back and let us take My daughter and I went to Philly Auto to buy an SUV that she had seen on-line. Our salesman was Leo, who was easy-going and laid back and let us take our time checking out the vehicle. At no time did he pressure us with any sales tactics. Overall it was a no-nonsense dealership with helpful salesmen. More
Look for Luis when you visit Philly Auto! Well my experience at Philly Auto was great! l met a salesman name Luis a great guy who listened to what I had to say and what I wanted in a car. l fe Well my experience at Philly Auto was great! l met a salesman name Luis a great guy who listened to what I had to say and what I wanted in a car. l felt like I've known him all my life. He's a good man who found the perfect car for me. He made my experience at Philly Auto one l'll never forget. If your looking for a great deal with awesome customer service you need to go visit the team at Philly Auto. Keep up the good work Luis. God Bless You!!! More
Stay away. Far, far away! Where should I start?..... I have never been more aggravated with the deception and arrogance than by PhillyAuto. Rob the "so called" sales manager or Where should I start?..... I have never been more aggravated with the deception and arrogance than by PhillyAuto. Rob the "so called" sales manager or consultant, or whatever he says his title of the day is, will tell you anything to sell you a car; 130 point inspection, NIADA Certified, etc.. It's all BS. NIADA didn't list an accident for the car I purchased, but when I ran the Carfax it did. My car was also backed by the NIADA Certified Pre-owned coverage, but when I said I had an issue with the thermostat, I was told by Rob that I didn't buy the coverage. During the sales contract explanation, there was a charge for BMW of the Main Line in the amount of $895.00. I asked what this charge was for, and Rob "the manager", said it was a commission fee that was owed to BMW of the Main Line. It was eventually dropped to $645.00 to complete the sale. I've since contacted BMW of the Main Line and found that they have no affiliation with PhillyAuto and the sales manager said their general manager was contacting PhillyAuto immediately regarding their false representation (FRAUD). The BMW 328i I purchased had 4 bald tires, the interior was a complete mess, and it wasn't inspected. Rob wrote on the purchase agreement that I would receive four new tires so it would pass inspection and he would order them that day. I was also told the car would be cleaned when I picked it up the next day. HAHAHAHA, it was never touched. It was now 7 days since I picked up the car and no tires had been ordered. I finally purchased the tires on my own and was told that I would be reimbursed for full amount of the tires when PhillyAuto's mechanics performed the inspection. The inspection was completed but the handbrake didn't work even though it passed. They did fix the handbrake. For the reimbursement, I was given the excuse that their controller wasn't in and tomorrow she would mail the check. After weeks of no responses to phone calls or emails, or excuses that someone had quit or was fired, Rob finally answered the phone and said he would only reimburse me for $400 of the $703 owed because they're a dealer and they receive a discount. Tired of the runaround, I took the money. You may ask why I even bought the car. It was a diamond in the rough. But I will never ever step foot on their property or tell anyone about them except that you should stay away. Far, far away. More
Finally got my Jeep! I was in the market for a 4x4 and did a fair amount of research online, before finding Philly Auto. They listed a vehicle which caught my eye - not on I was in the market for a 4x4 and did a fair amount of research online, before finding Philly Auto. They listed a vehicle which caught my eye - not only for the actual vehicle, but for the selling price compared to other dealers in the area. Called them immediately and after confirming the vehicles availability, scheduled an appointment with Luis. Upon arriving at the dealership, I saw the vehicle and was impressed that it was as described and looked even better in person. In the end, I’m proud to say I became the owner of the vehicle I wanted, and from the beginning the folks at Philly Auto treated me with respect and professionalism! More
Easy, Painless, And Pleasant Dina was beyond professional. The best car buying experience I have had. She has bent over backwards to get us in and out as quickly as possible. I w Dina was beyond professional. The best car buying experience I have had. She has bent over backwards to get us in and out as quickly as possible. I would highly recommend not only her but the entire dealership. More
Awesome place. Would come back for sure to buy and recommend others. Honest sales women and great environment. Hope to do business again in near future with Philly A Would come back for sure to buy and recommend others. Honest sales women and great environment. Hope to do business again in near future with Philly Auto. More







