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Philpott Toyota - Service Center
Nederland, TX
77 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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77 Reviews of Philpott Toyota - Service Center
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Helpful July 05, 2023
Even though I didn’t purchase my vehicle from them, they came to my home and did my 5 k mile maintenance at no extra charge. They were fast, efficient, and very polite! Extremely satisfied with their servi came to my home and did my 5 k mile maintenance at no extra charge. They were fast, efficient, and very polite! Extremely satisfied with their service. More
by thinkofme719
Employees Worked With
Don’t know
June 22, 2022
I had to go get a tire taken care of at Philpott Toyota, but I knew the experience would be excellent before I ever went because their service crew, and actually all their staff, are so outstanding. It is but I knew the experience would be excellent before I ever went because their service crew, and actually all their staff, are so outstanding. It is such a relief for me because my husband always handled stuff like this, but he is on Hospice in a nursing home, so, as you can imagine, I am a bit emotional because dealing with car maintenence is so unfamiliar to me. When I saw that my favorite service guy would be taking care of me, my heart was so glad and I immediately relaxed because this guy, Keith Peterson, elevates the word AWESOME. This guy ALWAYS treats me like family. sure enough, he did again! Seriously, if you haven't been in my situation, that I am suddenly handling everything my precious husband handled for 54 years, then you cannot imagine how much I appreciate Toyota having professional, knowledgeable, dedicated, and friendly employees like Keith Peterson. I highly recommend Philpott Toyota because of employees like Keith! Well done, Philpott Toyota! More
by Donna77642
Employees Worked With
Keith Peterson
June 22, 2021
It is 10:50pm and the check engine light came on and my son discovered that I have no oil in my car. The dipstick has a drop on the tip. He is as Walmart buying oil to get home, so you can imagine how I fe son discovered that I have no oil in my car. The dipstick has a drop on the tip. He is as Walmart buying oil to get home, so you can imagine how I feel after my first visit to your shop. I was going out of town in the morning with my 92 year old father and we would have been stranded on the road. I will be contacting Philpott first thing in the morning. I am confident that this will be easily taken care of as soon as possible. The service ladies were all very nice and friendly. They get 5 stars! More
by jjcountryman54
Employees Worked With
I don't remember any names
June 13, 2021
Philpott Toyota Service Department is the best in the area. Friendly, professional and always easy to deal with. Keith in Service went out of his way to make sure that I and others were taken care of. T area. Friendly, professional and always easy to deal with. Keith in Service went out of his way to make sure that I and others were taken care of. Thanks! More
by Boyd
Employees Worked With
Keith
June 10, 2021
My truck is 8 years old and I have been taking it to this dealership for service since it was new. I have been 100 percent satisfied with the service that I gotten there or I would have gone somewhere else. dealership for service since it was new. I have been 100 percent satisfied with the service that I gotten there or I would have gone somewhere else. More
by vic.pec
Employees Worked With
Tracy Mooney
December 05, 2020
After getting my wife her first new vehicle last year, I decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trus decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trust y’all and go to you for a detail and pay $110, don’t leave the vehicle outside when it is sprinkling. My wife was looking forward to finally having her vehicle professionally done, only to see that the whole SUV was covered in watermarks, including every window and windshield! So much for her having it look all nice and shiny. We will NOT be using your service again. Someone used very poor judgement! More
by TRC090875
Employees Worked With
Don’t remember
November 23, 2020
Philpott always does a great job! The best! Service was timely and well done. All staff is very friendly. Philpott always my first choice for our cars. timely and well done. All staff is very friendly. Philpott always my first choice for our cars. More
by jillveazey
Employees Worked With
Service dept
