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Philpott Toyota - Service Center

Nederland, TX

4.9
77 Reviews

77 Reviews of Philpott Toyota - Service Center

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October 16, 2018

5000 or 6 month check up Everyone is very friendly and polite. We have bought 15+ vehicles from them! Do I need to add more, 15 return trips to do business should be enough pr More

by Rosebush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, salesperson
Oct 30, 2018 -

Philpott Toyota responded

Hi Rosebush, thank you so much for your positive comments about Philpott Toyota! Thanks again for the recommendation, and have an amazing day!

August 25, 2018

Service was awesome very friendly and did a great job on service. I would definitely recommend to friends and family. Was on a Saturday morning and were busy More

by Dcoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Sep 11, 2018 -

Philpott Toyota responded

Hi Dcoffman! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

May 02, 2018

Service Always take care of you no matter what is going on or how busy the day is. My whole family uses Philpott Toyota on all of our service needs. More

by Maverick95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy
Jun 01, 2018 -

Philpott Toyota responded

Maverick95, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota!

May 01, 2018

Service Advisor Tracy helped me solve my issue with my car. She understood my needs and was very professional. Went above and beyond to help me, even calling me on he More

by Ann975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy
Jun 01, 2018 -

Philpott Toyota responded

Ann975, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota!

April 30, 2018

Great experience Took my Rav 4 in for 5,000 mile service. Everyone is super nice, great coffee as well. Had me back on the road in no time More

by Drichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Goins
Apr 26, 2019 -

Philpott Toyota responded

Drichard, we are so happy to read such a great review about Philpott Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2018

Service Dept. - Great Job Being able to set an appointment makes it easier to plan my day. The Service Dept. staff is always courteous. The only time my car was not started on More

by Grandmadoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy, Shelby
Apr 26, 2019 -

Philpott Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2018

Awesome experience, Fast and friendly service Had a awesome experience having some work done to my vehicle. The service adviser Tracy Mooney was very professional and very knowledgeable. was a lo More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Mooney and Amber
Apr 26, 2019 -

Philpott Toyota responded

Lb, thank you for your kind words and this wonderful review!

March 28, 2018

Prompt and Quick Service I brought my truck in for an oil change and tire rotation on a Saturday morning. Found out I needed my front brake redone and the work was thoroughly More

by truckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Apperson
Apr 26, 2019 -

Philpott Toyota responded

We appreciate your positive review about your recent experience with us!

March 23, 2018

Professional Service Personified Took New Tacoma in for 5K miles service, without appointment and still minimal waiting. Clean waiting area with plenty of coffee and snacks. Service More

by "Verch"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember...sorry.
Apr 26, 2019 -

Philpott Toyota responded

"verch", we are so pleased you enjoyed your visit to Philpott Toyota!

February 22, 2018

Very Professional I am a service manager and this is the way I want my customers to be treated. Very pleasant start to finish. Thank you Shelby!! More

by Nance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Apperson
Apr 26, 2019 -

Philpott Toyota responded

Nance, we are glad we could help!

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