Sign In
All Salespeople
Sales Department
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Piazza Acura of West Chester's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Filter Reviews By Type
Showing 1,173 reviews
April 08, 2021
"Professional, efficient, courteous & accommodating...."
- CHAST15
Verified CustomerProfessional, efficient, courteous & accommodating. Always on point. Great place to take your vehicle for service. Have been coming here for seven years, never had an issue.
Read More
Helpful April 08, 2021
"Great service on warranty replacement battery. It as in..."
- gmaher3700Great service on warranty replacement battery. It as in and out in one day. This is my first Acura, but probably won’t be my last.
Read MoreEmployees Worked With
April 06, 2021
"Dealership is always helpful from Sales to Service. Very..."
- T. LefkofDealership is always helpful from Sales to Service. Very pleasant abd so customer focused. Helpful when you need a loaner car too. Megan is awesome!
Read MoreEmployees Worked With
April 06, 2021
"Love me some Piazza Acura of West Chester. What more..."
- STAC_PHILLIPSLove me some Piazza Acura of West Chester. What more could I say. They are great. So professional and friendly and nice to work with.
Read MoreApril 06, 2021
"Always a pleasure when coming in. Quick service every..."
- Nick CAlways a pleasure when coming in. Quick service every time. Megan was very helpful and always has answers and suggestions. Always a smooth and fast operation.
Read MoreApril 02, 2021
"Terrific Experience. Prompt follow up and explanation...."
- MSALLREDTerrific Experience. Prompt follow up and explanation. Knowledgeable directions and suggestions for a positive outcome. The transaction was primarily remote for which I was great full.
Read MoreEmployees Worked With
April 01, 2021
"I was very pleased with the quality of service and..."
- FayonnagI was very pleased with the quality of service and definitely will be returning for car care and possibly a purchase of a new car!!
Read MoreEmployees Worked With
March 31, 2021
"I have an older Acura CL-S that I love. When it was time..."
- D.dentonI have an older Acura CL-S that I love. When it was time to trade our Rav4 we decided on another Acura. We knew what car we wanted - a used TLX SH-AWD in white. The first place we looked was Piazza Acura West Chester. When we asked Mark Deaver if they had one he said, "Wait right here. I'll be right back!" They had the exact car on the lot. We looked in a couple of other dealers and the TLX at Piazza was $1,000 cheaper than the others and it had fewer miles. Mark was very friendly, not at all pushy, and he made the buying process easy. The next business day we drove away with our new Acura. We love the car.
Read MoreEmployees Worked With
March 31, 2021
"Great service department- personal and text confirmations..."
- FPRINGreat service department- personal and text confirmations and updates are very timely. Outstanding record keeping for notifications and service reminders. Courtesy vehicles and a free car wash are a plus.
Read MoreMarch 27, 2021
"Treated respectfully. Accommodated the service which..."
- SPTreated respectfully. Accommodated the service which didn’t go through due to a glitch on the website for some reason. First service of the new vehicle has been smooth.
Read MoreEmployees Worked With
