Piazza Acura of West Chester

Great service The professionalism and service delivery was great. I have own three Acura’s cara and I have been going there for well over 15 years. The professionalism and service delivery was great. I have own three Acura’s cara and I have been going there for well over 15 years. More

Pick up of new leased suv The new vehicle was ready upon arrival for pickup, quick paperwork, good review of car options, and out of there in less than an hour. The new vehicle was ready upon arrival for pickup, quick paperwork, good review of car options, and out of there in less than an hour. More

Very easy to purchase a vehicle from Piazza Acura. Bob Ruhno is a great salesman. He makes the buying experience easy and with no stress!! I have worked with Bob on leasing other vehicles in the past Bob Ruhno is a great salesman. He makes the buying experience easy and with no stress!! I have worked with Bob on leasing other vehicles in the past and his service is always at the top. More

No B.S. here, They Get the Job Done Right I’ve been going to this dealer for service for over 25 years and have never had a callback. They don’t invent things that need to be done in order to I’ve been going to this dealer for service for over 25 years and have never had a callback. They don’t invent things that need to be done in order to generate revenue, they do just what needs to be done, they cater to the customer, you feel like family. Well run, customer first culture. Darren Griffith runs a tight ship. More

Inspection; A1 maintenance Emission testing couldn't be done given automatic idle stop feature, necessitating the unexpected use of a loaner car for the day while service group Emission testing couldn't be done given automatic idle stop feature, necessitating the unexpected use of a loaner car for the day while service group ran the car for several miles. Never heard of that being a problem before. I think I should have been advised to disable that setting beforehand to avoid the problem. Other than that, service great as usual. More

B123 Service I didn’t know that changing transmission fluid would cost Five hundred dollars! I wish this was explained to me at the time the car was dropped off. I didn’t know that changing transmission fluid would cost Five hundred dollars! I wish this was explained to me at the time the car was dropped off. Also I had re-occurring issue that the car dash board went crazy with error messages that essentially all functions of the car went down. i explained the problem again this time. Diagnose was that air flow causers the problem. This air flow explanation was given to me first time when the car broken down just one month after purchase - a brand new 2016MDX. The problem occurred again three month later while the family was on vacation out of town. The car had to be brought back to Delaware from Connecticut. The problem keep occurring. This time, the diagnose is low battery that caused air flow problem and then caused dash board going crazy. At the time, this problem first happened, the car was new and I assume that it had a new battery as well. More

Job well done! My annual repair trip to the dealership fixed all the problems I knew about and found 2 than I wasn’t aware of. I find them knowledgeable, reasonably My annual repair trip to the dealership fixed all the problems I knew about and found 2 than I wasn’t aware of. I find them knowledgeable, reasonably priced, honest and friendly. Very pleased with their service department! More

First time with Piazza service. First time having my RDX in for first service, Basic service..... oil change and tire rotation. Everyone was so friendly, helpful and seems to love t First time having my RDX in for first service, Basic service..... oil change and tire rotation. Everyone was so friendly, helpful and seems to love their job. Happy employees make for happy customers. My car was finished it's service before the estimated wait time. Very pleasant waiting area with light refreshments is a very nice touch. More

Very good I thought the sevice was geeat. Wiat wasnt as long as I thought.. Everyone was very n ok ce and courteous. The was very good also. I thought the sevice was geeat. Wiat wasnt as long as I thought.. Everyone was very n ok ce and courteous. The was very good also. More

Simple oil change I brought my Acura RDX in for an oil change. No appointment. No problem. Just drove in. They did a complete check of the car and oil change. I was out I brought my Acura RDX in for an oil change. No appointment. No problem. Just drove in. They did a complete check of the car and oil change. I was out in less than 40 minutes. Clean wait area and courteous staff. More