Piazza Acura of West Chester

Great service at Piazza Acura. Service attendant, Megan, is excellent. Items performed were explained clearly. Work was done quick and competently. This dealer consistently provides excellent service is excellent. Items performed were explained clearly. Work was done quick and competently. This dealer consistently provides excellent service More

Quick and friendly service. I was in and out of there in no time. This was during COVID too and I was happy to see they went to great lengths to maintain a clean environment no time. This was during COVID too and I was happy to see they went to great lengths to maintain a clean environment More

My previous Acura was purchased here. I had significant oil consumption issues which was a huge issue with Acura and they refused to have me come in to have my car evaluated. I had it serviced regularly at oil consumption issues which was a huge issue with Acura and they refused to have me come in to have my car evaluated. I had it serviced regularly at a reputable shop. Ultimately my engine died. I still came back for a new car. I hope they read this More

Great customer service, fast and easy to get in and serviced same day. Like I don’t need appointment. Appreciate the explanations. Reasonable prices compared to my previously owned bmw. Vehicle is real serviced same day. Like I don’t need appointment. Appreciate the explanations. Reasonable prices compared to my previously owned bmw. Vehicle is really reliable and low maintenance. More

Excellent service. Jeremy was extremely knowledgeable and addressed all my questions. I truly appreciated the transparency. This is the way a car buying experience should be. addressed all my questions. I truly appreciated the transparency. This is the way a car buying experience should be. More

The level of customer service is excellent! They contacted my sales person to help me figure out how to utilize my navigation and other options. contacted my sales person to help me figure out how to utilize my navigation and other options. More

I had a paint/Clearcoat issue. Piazza Acura handled the situation beautifully and got the approval from Acura in a very short time. As for the dealership itself, I was blown away by the service. Both drop situation beautifully and got the approval from Acura in a very short time. As for the dealership itself, I was blown away by the service. Both drop off and pick up they had me in and out of there in less than five minutes. Also the service manager, Darren, was very responsive and kept me up-to-date. He is a credit to your organization. More

I have been taking my Acura RDX to Piazza West Chester since I bought my car and really appreciate the detail they provide for scheduling future services. They really tell me what is “needed” vs just reco since I bought my car and really appreciate the detail they provide for scheduling future services. They really tell me what is “needed” vs just recommended. Megan and Cathy have been great to work with. More

They were prompt and kept me informed of progress and anything that needed to be completed. Completed maintenance work without questions. Stuart was very professional anything that needed to be completed. Completed maintenance work without questions. Stuart was very professional More

1st time using service there. I would have thought that a better interaction and greeting would have been welcomed. Man at end was nice when they were complete. I was interested in asking about a new RD a better interaction and greeting would have been welcomed. Man at end was nice when they were complete. I was interested in asking about a new RDX but felt everyone was pre occupied. More