Piazza Acura of West Chester

Oil consumption test I had a warranty issue and the service person never told me what the problem was and just wanted me to sign the piece of paper and said they’ll call m I had a warranty issue and the service person never told me what the problem was and just wanted me to sign the piece of paper and said they’ll call me when the parts are in. It wasn’t Until I asked again,I find out that I needed pistons and rings. When I asked him about a maintenance part he looked at me and then you threw a number out into the air and said that’s what it would cost just rude and unprofessional when I asked him about a maintenance part he looked at me and then you threw a number out into the air and said that’s what it would cost! Just rude and unprofessional. Especially with so many competitors on the same road. More

Waited for inspection and tune up Comfortable waiting area. Everyone friendly and professional. Work was done in a speedy fashion. Inspection was done without an appointment. They fit Comfortable waiting area. Everyone friendly and professional. Work was done in a speedy fashion. Inspection was done without an appointment. They fit it in. Very appreciative. More

Exceptional service It was easy to get an appointment for a minor recall issue for my Acura MDX. I also had a problem with my brakes which was resolved quickly at no cost It was easy to get an appointment for a minor recall issue for my Acura MDX. I also had a problem with my brakes which was resolved quickly at no cost to me. The staff is friendly and answered all my questions and concerns. I am very happy with Acura service in West Chester More

Recalls and other The service department was timely in their call to me the day of service. They did try to coerce me into any unnecessary service. The prices were reas The service department was timely in their call to me the day of service. They did try to coerce me into any unnecessary service. The prices were reasonable and they even gave me a complimentary car wash! More

Outstanding Customer Service Rob Moffa (Sales), and Angela Brown (finance) made my buying experience amazing! I let Rob know where I have to be payment wise, and he made it happen Rob Moffa (Sales), and Angela Brown (finance) made my buying experience amazing! I let Rob know where I have to be payment wise, and he made it happen. I love that he knew the cars, and helped me select the best one for my price range. Angela took the time to go over everything with me, and made the process simple. I will definitely return for future purchases here. More

Excellent Treatment My car was towed on Friday night 6/21:19 due to a tire blowout. They put a new tire on, aligned and state inspection. Stuart was friendly and kept m My car was towed on Friday night 6/21:19 due to a tire blowout. They put a new tire on, aligned and state inspection. Stuart was friendly and kept me posted as to when I could pick up my car. This was very important because I live inLancaster. I can’t thank everyone enough for their professionalism, friendliness and quality customer service they provided. If I lived in West Chester I would certainly have my car serviced at Piazza Acura of West Chester. Many thanks. Terri Hamm More

Great experience I had a great experience. Stuart was very knowledgable and very prompt with communication. Due to scheduling difficulties, I was able to get a loane I had a great experience. Stuart was very knowledgable and very prompt with communication. Due to scheduling difficulties, I was able to get a loaner car which was especially important. Overall great experience. More

Very nice Work done on time staff was courteous and knowledgeable. The car service was completed timely and I was given a car wash coupons long with car Work done on time staff was courteous and knowledgeable. The car service was completed timely and I was given a car wash coupons long with car More

B1 service plus recall Other than finding out over $1,000 in service costs were recommended when $100 was expected at check-in, it is always a top notch customer experience. Other than finding out over $1,000 in service costs were recommended when $100 was expected at check-in, it is always a top notch customer experience. More

2019 TLX RECALL and State Insp. Courteous, Clean , and Efficient! The time I arrived, to the time of completion was very fast! So, I would recommend this Dealer for service to every Courteous, Clean , and Efficient! The time I arrived, to the time of completion was very fast! So, I would recommend this Dealer for service to everyone who owns an Acura! More