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Piazza Acura of West Chester

West Chester, PA

4.8
1,570 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,570 reviews

March 20, 2012

Came in for first oil change on my 2012 RDX, was in and out in no time, and how pleasantly surprised I was to find out it was free! Friendly and courteous staff, explained what they did and the recommendat More

by annt1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry, don't remember!
March 19, 2012

I have received service at Piazza Acura many times & find that Lee is always honest as well as very accomodating and consistently represents Piazza Acura well. Kudos! More

by laknightly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee in the service department
March 17, 2012

The whole experience was great. The people working there were friendly and my salesman was able to answer all my questions. He also made me feel comfortable. Sometimes going to a buy a car can be overwhel More

by BillyP76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Poake
March 15, 2012

My 2011 MDX is my 3rd and I have had all of them serviced by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and pers More

by JoniP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, Stuart
March 15, 2012

I have been extremely pleased with every service visit I have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a v More

by jfolmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
March 12, 2012

This was the first time we took our MDX in for an oil change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in abou More

by clt178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names
March 10, 2012

Over all good experience, knowledgeable and friendly customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. More

by jimseeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart
March 09, 2012

Prompt service with a detailed account of work done and costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all ser More

by Farrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.Mang, S. Shilling, G. Young
March 09, 2012

It is nice to have a good experience at a dealership. Fast check in and check out, clean car at pickup, and knowledgeable service reps. More

by bmclachlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Pasquella, Lee (at the service desk)
March 09, 2012

This dealership is great. Their customer service is outstanding. It is very comfortable to wait for your car to be serviced.Great customer lounge. And last but not leased it is a GREAT car More

by mjl2480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
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