Piazza Acura of West Chester

I used the Acura website to make an appt for an inspection and oil change and within a few minutes I had received a confirmation email from the dealership along with a phone call letting me know I inspection and oil change and within a few minutes I had received a confirmation email from the dealership along with a phone call letting me know I was all set for my appointment and my rental for the day. The morning drop off was a piece of cake - drove right up, walked into the office where in five minutes I was set with the service order and keys to my rental. So quick, in fact, that when I walked back out the door the rental car was warmed up and waiting for me. They had my service done within two hours and the rental drop off/car pick up was just as fast as the morning was. Amazing people, great and easy service. I'd come back here again and again. More

Great dealer.....I have been servicing my 2007 RL since new there. Lee, service advisor, is always freindly and courteous. I plan on buying the new 2013 RL once released and will continue my service with new there. Lee, service advisor, is always freindly and courteous. I plan on buying the new 2013 RL once released and will continue my service with this dealership. The follow up to be sure I was happy is fantastic. More dealers should operate this way. More

I got a service appointment for the same day and was very pleased with the response and the service I don't remember the names of the peole that I interacted with, but everyone was efficient and pleasant. pleased with the response and the service I don't remember the names of the peole that I interacted with, but everyone was efficient and pleasant. More

This is my 4th Acura and keep returning to Piazza in West Chester. Just love the people! Always helpful and get me out there as quick as possible. Chester. Just love the people! Always helpful and get me out there as quick as possible. More

As always, the service was great. The service team always explains the issue and what they will exactly be doing with the car. yday i had a routine oil change and they had found issues with the breaks. inst explains the issue and what they will exactly be doing with the car. yday i had a routine oil change and they had found issues with the breaks. instead of waiting another 2 hours they had accomdated me with a loaner . More

They offer all of the services needed and always have convenient times available. Zachary is very polite and always remembers my name and I really appreciate that. Every service I have ever had done ha convenient times available. Zachary is very polite and always remembers my name and I really appreciate that. Every service I have ever had done has been completed in a timely mannerand at the price stated in advance. More

Always very good service and a friendly staff. I would buy and service another Acura there. Convenient to home and easy to get to. Alan Hartman buy and service another Acura there. Convenient to home and easy to get to. Alan Hartman More

I have always felt that I was being treated fairly and never taken advantage of at this dealership. Would be happy to recommend to others. never taken advantage of at this dealership. Would be happy to recommend to others. More

I like the no appointment feaure for the A-1 service. I like the no appointment feaure for the A-1 service. Comfortable waiting area and friendly and helpful staff. This is my 4th Acura that I leased/pu I like the no appointment feaure for the A-1 service. Comfortable waiting area and friendly and helpful staff. This is my 4th Acura that I leased/purchased from West Chester Acura. More

Very good experience. The waiting area is quite comfortable, with wifi, tv and reading material. Everyone was friendly and helpful, even with a minor credit card issue. comfortable, with wifi, tv and reading material. Everyone was friendly and helpful, even with a minor credit card issue. More