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Piazza Acura of West Chester

West Chester, PA

4.8
1,881 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,881 reviews

April 30, 2026

Omar is terrific. Very knowledgeable and personable. Effective without being pushy making for an optimal buying experience! More

by Chrismccune
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Piazza Acura of West Chester responded

Chris, thank you for choosing Piazza Acura of West Chester and highlighting Omar's expertise! Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

April 30, 2026

No hassle, not pushy. Very knowledgeable about the product and what we were looking for More

by fordsauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Piazza Acura of West Chester responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Piazza Acura of West Chester Team

April 28, 2026

Omar was friendly, helpful, knowledgeable and a car enthusiast! He made the process of buying a car easy and no pressure. I highly recommend him to anyone looking to buy an Acura. More

by ELLEN8
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Piazza Acura of West Chester responded

Hi Ellen, we're delighted to hear that Omar made your car-buying experience smooth and enjoyable. Thank you for recommending him and Piazza Acura of West Chester! Enjoy your Acura!

April 27, 2026

While the salespeople were helpful, friendly, and knowledgeable, they made some mistakes during the closing process. We were able to fix it, but still the closing process was not smooth and easy. More

by SHAWNWJONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Piazza Acura of West Chester responded

Shawn, thank you for taking the time to share this review. Your feedback is appreciated and will be used to help us improve our processes moving forward. If you'd like to share anything further, please reach out to us directly at (610) 399-9500.

April 25, 2026

Ability to complete on-line credit application before hand saved time and was easy to do. Completion of the rest of the paperwork at the scheduled appointment also went very smoothly. Turn-in of my old c More

by BILINSKIT
Recommend Dealer
Yes
Employees Worked With
Angela Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Brown
Apr 27, 2026 -

Piazza Acura of West Chester responded

Thank you for sharing your seamless and efficient experience with us. We truly appreciate your feedback and hope to see you again at Piazza Acura of West Chester! Safe travels in your new car!

April 25, 2026

Friendly, easy to do business with, professional Knowledgeable, concerned for my well-being I think so More

by tjdirocco
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Brown
Apr 27, 2026 -

Piazza Acura of West Chester responded

Hi TJ! Thank you for your feedback on Piazza Acura of West Chester! We're happy to know our team was friendly and attentive to your needs. Safe travels!

April 25, 2026

Friendly, easy to do business with, professional Knowledgeable, concerned for my well-being I think so More

by tjdirocco
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Brown
Apr 27, 2026 -

Piazza Acura of West Chester responded

Hi TJ! Your review made our day! We're so glad you felt well taken care of by our team. Trust is important to us, and your feedback says we're on the right track. Thank you from all of us at Piazza Acura of West Chester!

April 20, 2026

The parts and sales team weren’t on the same team. While the parts team told me the weather mats were cheaper, the sales team then went and said no they are more expensive and blamed it on the guy fro More

by CHEF2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Piazza Acura of West Chester responded

Thank you for your feedback. We apologize for any miscommunication you experienced during your visit, and we will address this problem with our team. We appreciate your business and hope to better assist you in the future. Please reach out if there's anything we can do to further assist. Thank you, Piazza Acura of West Chester.

April 19, 2026

Helpful, accommodating, friendly. Willing to negotiate. Looking forward to more guidance in finishing the setting up process for features More

by WAVERLEY66
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Brown
Apr 20, 2026 -

Piazza Acura of West Chester responded

Hi Waverley! We’re so grateful for your positive feedback! It's fantastic to hear our team has been helpful and friendly. We’ll be here to support you with any setup questions you have. Thank you for choosing Piazza Acura of West Chester!

April 15, 2026

Professional and knowledgeable. Not pushy and customer service was great Good customer service and knowledgeable sales representatives More

by RSTIENES
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 16, 2026 -

Piazza Acura of West Chester responded

Thank you for your kind words! We're thrilled to hear you had a professional and knowledgeable experience at Piazza Acura of West Chester. See you next time!