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Piazza Acura of West Chester
West Chester, PA
1,732 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,732 reviews
January 13, 2021
I have impressive service from the dealer most of the time when I go there. They really try to accommodate you in their schedule and do a great job. time when I go there. They really try to accommodate you in their schedule and do a great job. More
by SAQIBYKHAN
Verified CustomerEmployees Worked With
Other Employees :
Darren Griffith, Stuart Magerfleisch, Robert Jones, Matt Bucurel
January 12, 2021
Always attentive and pleasant to deal with. My car is always done within the time estimated. Tech explains service required in detail before they perform the work. Easy to schedule an appointment for s always done within the time estimated. Tech explains service required in detail before they perform the work. Easy to schedule an appointment for service. More
by LUVTOCOOK4
January 11, 2021
Easy and safe to use Acura’s services during COVID... Drop off and pickup contactless. Efficient, fast and called me to discuss before doing work! Great experience. Drop off and pickup contactless. Efficient, fast and called me to discuss before doing work! Great experience. More
by JJ
January 10, 2021
Great team! Quick Transaction. Brett was really great and Answered all my questions. He was really friendly and knowledgeable on the cars and worked well with me. Answered all my questions. He was really friendly and knowledgeable on the cars and worked well with me. More
by TQPHAM95
January 09, 2021
I have been customer for 16 years. And during that time you never disappointed me. Happy New Year and keep the good work. Best, Casey you never disappointed me. Happy New Year and keep the good work. Best, Casey More
by KALLOYAN
Employees Worked With
January 08, 2021
Excellent customer service in the Service Dept - for over a decade with 3 MDXs and my in-law’s RDX. Personable, friendly, and excellent mechanics. a decade with 3 MDXs and my in-law’s RDX. Personable, friendly, and excellent mechanics. More
by R.B.O.
Employees Worked With
Other Employees :
Darren Griffith, Stuart Magerfleisch, Robert Jones, Matt Bucurel
January 07, 2021
I wish all my dealerships were as efficient as this one!! Fast turnaround time, excellent work and efficient, friendly staff. Plus the waiting area has comfy chairs and healthy snacks! Fast turnaround time, excellent work and efficient, friendly staff. Plus the waiting area has comfy chairs and healthy snacks! More
by SLOGAN264
Employees Worked With
Other Employees :
Darren Griffith, Stuart Magerfleisch, Robert Jones, Matt Bucurel
January 07, 2021
Brett and Angela were great to work with and very helpful. We did not feel pressured to buy a car and Brett let us take our time. He answered all our questions and was very knowledgeable about the ca helpful. We did not feel pressured to buy a car and Brett let us take our time. He answered all our questions and was very knowledgeable about the car and Acura in general. More
by LAMA0
January 06, 2021
Unhappy with the transaction. The battery should have been replaced for free 100 month battery lasted only 25 months. Acura battery they installed charging system ok been replaced for free 100 month battery lasted only 25 months. Acura battery they installed charging system ok More
by STMCC
Employees Worked With
Stuart Magerfleisch
January 05, 2021
We have been customers for eight years. Website is efficient and all staff are very customer focused. Maintenance/Service has always been timely and reliable. efficient and all staff are very customer focused. Maintenance/Service has always been timely and reliable. More
by FRANK.W.SMITH
