Piazza Acura of West Chester

I have only been an Acura owner for one year, visited service twice and both times were very pleasant — I waited both times and got my car back quickly. They even took time to help me synch my new phone. service twice and both times were very pleasant — I waited both times and got my car back quickly. They even took time to help me synch my new phone. More

Mark was very professional and thorough. He made the car buying experience a very pleasant one. He answered questions and made clear explanations with patience. buying experience a very pleasant one. He answered questions and made clear explanations with patience. More

Very professional and efficient. Like the fact that I was offered a loaner car whilst my car was looked after. Friendly staff. Definitely will come back. offered a loaner car whilst my car was looked after. Friendly staff. Definitely will come back. More

I’ve been going to Piazza Acura for my service the past 4 years. I had an oil change and transmission fluid change this time. My service manager (Robert) was friendly, professional and discussed with me addi years. I had an oil change and transmission fluid change this time. My service manager (Robert) was friendly, professional and discussed with me additional things I should keep an eye on. Waiting room is nice and they offer cold drinks and snacks. WiFi is also available. There is never any pressure and I never feel like they are telling me something that isn’t necessary. I follow my owners manual closely and know when the services are nice to have vs. necessary. I highly recommend this dealer. More

Darren Griffith and his people are polite and aim to Darren Griffith and his people are polite and aim to please. The service department keeps you informed and advises on cost, and options Clearly t Darren Griffith and his people are polite and aim to please. The service department keeps you informed and advises on cost, and options Clearly the best Dealership I have used More

Leased a RDX for my wife. Phone wouldn't work in the car, they blamed her cord and phone. bought a new cord and phone will wouldn't work. Car needed an update which we were told they would "make sure" it was they blamed her cord and phone. bought a new cord and phone will wouldn't work. Car needed an update which we were told they would "make sure" it was done when we picked the car up. They never did the update and after 4 months of calling Acura and emailing their corporate people with the problem not one response back. Never get another Acura. More

Got a lube and Bob noticced that my inspection was coming due. Service Then did the inspection. Very thorough, friendly and professional. I will be having all my service done by Piazza. due. Service Then did the inspection. Very thorough, friendly and professional. I will be having all my service done by Piazza. More

Requested appointment and was able to schedule on a day and time that was convenient. The service was completed in a timely and professional manner. and time that was convenient. The service was completed in a timely and professional manner. More

Mark Deaver was the reason I bought from Piazza.He went over and above to earn my business. He was kind and trustworthy. I would highly recommend him to others in a minute. It is rare to find someone who over and above to earn my business. He was kind and trustworthy. I would highly recommend him to others in a minute. It is rare to find someone who goes the extra mile. He truly earned my respect. More

Megan was great to deal with....very professional and accommodating!!! Service done right the 1st time and within the estimated time. Well done!! Karl M accommodating!!! Service done right the 1st time and within the estimated time. Well done!! Karl M More