Piazza Acura of West Chester

Well, if I was not pleased with this dealership I would not keep returning and getting cars. Excellent salespeople, and excellent service people. Would not go any where else. not keep returning and getting cars. Excellent salespeople, and excellent service people. Would not go any where else. More

Piazza Acura has always made me feel like a valued customer -- even after over 25 years of service from them. Darren Griffith, the service manager always makes me feel like I am their most important c customer -- even after over 25 years of service from them. Darren Griffith, the service manager always makes me feel like I am their most important customer. I will contine to use this agency. More

This dealership, especially the Service Department, has ALWAYS provided me with exception service and professional advice regarding the purchase of my vehicles at Piazza Acura (three Acuras purchased). Th ALWAYS provided me with exception service and professional advice regarding the purchase of my vehicles at Piazza Acura (three Acuras purchased). The Service Department is top notch and Megan, Carlos, and John D ALWAYS available to keep me current RL in first-rate running condition. More

The best, the service department are great ! The wait time was what was promised. Explanation of what was done to my car was clear. Would definitely buy another Acura! time was what was promised. Explanation of what was done to my car was clear. Would definitely buy another Acura! More

Awesome customer service and welcoming facility for oil change wait. VIP car wash courtesy was above and beyond. First time at this dealer after moving to the area and definitely will return for service. A change wait. VIP car wash courtesy was above and beyond. First time at this dealer after moving to the area and definitely will return for service. Acura dealer service departments always the best. More

We had a great experience. Everyone was friendly and accommodating and made the process as easy as possible. I would recommend Piazza of West Chester to my friends and family. accommodating and made the process as easy as possible. I would recommend Piazza of West Chester to my friends and family. More

Told by salesman they close at 6pm. At 520 I notified them I wanted to purchase vehicle and was told the finance person had left for the day. Therefore no one was there that could do the paperwork. After them I wanted to purchase vehicle and was told the finance person had left for the day. Therefore no one was there that could do the paperwork. After insuring the vehicle on my insurance and giving them proof of insurance I was able to take the car home to my son. The next day was xxxx from the sales person who had agreed to bring papers to me at work the following day to be signed. He tried to add multiple coverages and warranties that I did not want and after not getting the sales for them, he became extremely rude and disrespectful as unprofessional to the point of me contacting a manager to complain. Will never purchase from here again! More

It’s always a pleasure coming to this dealership to get my car serviced. I bought my car in Delaware but prefer to come to West Chester. Best customer service, hands down! my car serviced. I bought my car in Delaware but prefer to come to West Chester. Best customer service, hands down! More

Not a great experience. Service manager could stand to have a lesson on customer service. The techs seemed to have done a good job. Parts team was good as well have a lesson on customer service. The techs seemed to have done a good job. Parts team was good as well More

We have been leasing from Piazza of West Chester for over 25 years. Have always had great service from friendly and professional staff. I’m sure we will lease are next Acura from Piazza of WC. 25 years. Have always had great service from friendly and professional staff. I’m sure we will lease are next Acura from Piazza of WC. More