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Piazza Honda of Reading

Reading, PA

Overview
Employees
Reviews
Vehicles
4.8
3,199 Reviews
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915 Lancaster Ave

Reading, PA

19607

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Showing 3,199 reviews

December 30, 2025

Great service - Theresa is always very helpful! Thanks you very much for the great service. More

by MWA830
Recommend Dealer
Yes
Employees Worked With
Theresa
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December 30, 2025

The service was great. The staff also did a great job accommodating me while in the waiting area. More

by Michael ONeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Kachel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON BARTH
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2025

Pleasure to do business with I like how it was some through text messaging. It made it easier. More

by BNMOYER915
Recommend Dealer
Yes
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December 30, 2025

Excellent, timely service, explained things concisely and was friendly and courteous at all times And offered a shuttle to get me home while the work was completed which was greatly appreciated More

by CHESSLER2
Recommend Dealer
Yes
Employees Worked With
Jon
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December 30, 2025

They were very helpful and great to work with. They knew all the answers to my questions. More

by MEVA617
Recommend Dealer
Yes
Employees Worked With
Don't remember- but they were very good
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December 30, 2025

They are great. Very nice and answered all my questions. It is a top notch dealership and I will recommend them. More

by MEVA617
Recommend Dealer
Yes
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December 29, 2025

Past encounters with customer service staff were always positive, but my appointment Dec, 11 2025 was a disappointment. I brought my auto to Honda to have the heat checked because after my previous appoin More

by MARGOMT828
Recommend Dealer
No
Employees Worked With
Beka Moatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Darrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Piazza Honda of Reading responded

Dear Ms. Thomas, Thank you for reaching out. We understand your concern regarding the issue with your vehicle. After reviewing the service we performed, we can confirm that it is not related to the condition you are experiencing, as the work completed did not involve the affected system. For this reason, the issue would have an independent cause. When performing a simple, routine oil and filter change, the heating system is not touched and is not connected to any systems responsible for engine oil circulation. It does appear, that Ms. Darrow had decided to have the vehicle code scan performed at no charge, which resulted with a code indicating your blend door motor behind your dashboard is not communicating. This indicates an electrical problem. If you have additional diagnostic information you would like us to review, we are happy to do so. Please let us know how you would like to proceed. Kind regards, Beka Moatz Service Manager 610 777 5618

December 29, 2025

Wonderful The experience was excellent LOVE PIAZZA WOULDN'T go no other place to service my cars More

by STACEY.WHITTED
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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Dec 30, 2025 -

Piazza Honda of Reading responded

Stacey, thank you for trusting Piazza Honda of Reading with your service needs! We're truly grateful for your continued support and look forward to seeing you next time!

December 29, 2025

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Goo More

by John
Recommend Dealer
Yes
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Dec 30, 2025 -

Piazza Honda of Reading responded

John, thank you for choosing us! We'll see you next time. Safe travels! - The Piazza Honda of Reading Team

December 28, 2025

I like dealing with Piazza Honda. I always have a good experience in dealing with Piazza. More

by PATSCHAF
Recommend Dealer
Yes
Employees Worked With
It was a woman but don't know her name.
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Dec 30, 2025 -

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

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