
Piazza Honda of Springfield
Springfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service Honest, expert, experienced service paired with friendly and courteous interaction with representatives is always consistent here. I trust the informa Honest, expert, experienced service paired with friendly and courteous interaction with representatives is always consistent here. I trust the information I receive and I appreciate guidance in the upkeep of my vehicle. My car has been running beautifully for years because of the excellent service I find at this dealership. While waiting for service, the waiting room is clean, comfortable and pleasant. More
2nd purchase We've now purchased two cars from Piazza of Springfield. Serviced the first there, and plan to do the same with the second. Highly recommend Frank S. We've now purchased two cars from Piazza of Springfield. Serviced the first there, and plan to do the same with the second. Highly recommend Frank S. in sales. More
James Centritto Checked in with James Centritto for Inspection and Emissions and oil Change. James advised me of a leak in my power steering tank and hose. He gav Checked in with James Centritto for Inspection and Emissions and oil Change. James advised me of a leak in my power steering tank and hose. He gave me a straight forward price and the time that I would be waiting for service. The time was well under what had been estimated and James kept me advised as to progress. More
Get facts correct for customer and car. Made appointment for inspection. Yet, it was put under another name. Called twice to correct the problem but was told it was no problem. I had big pro Made appointment for inspection. Yet, it was put under another name. Called twice to correct the problem but was told it was no problem. I had big problems at the check in counter. Was told it has been years since my last visit! Yet, all services for my car has been done here. Made to believe it was my fault the wrong name was on the appointment! More
Thorough & professional Service advisor communicated throughout the process; explained the estimate and final results. Informed me a few times during the wait and when the Service advisor communicated throughout the process; explained the estimate and final results. Informed me a few times during the wait and when the emissions was down for a short period of time. More
Refusal to address known issues Vehicle has issues that I either received ridiculous explainations for not being able to fix or “Honda doesn’t have a fix for that” explanation. Serv Vehicle has issues that I either received ridiculous explainations for not being able to fix or “Honda doesn’t have a fix for that” explanation. Service manager was late and gave lack luster explanations. Will no longer recommend Honda of Springfield PA or buying a Honda due to recent quality and craftsmanship deficiets. More
Good Customer Service Only issues are it is like a 6 hour process just doing paperwork even with exceptional credit and they really get you with the extra warranty after th Only issues are it is like a 6 hour process just doing paperwork even with exceptional credit and they really get you with the extra warranty after the sale has been made. I had a big issue with that. I literally had to add another year of payments onto my car just to keep my payment down after I got through the warranty part. Nothing is as it seems. More
Excellent Service! Car buying with no hassle. This is the 4th vehicle that I have purchased or leased from Piazza Honda Springfield. Everything is done for you before yo Car buying with no hassle. This is the 4th vehicle that I have purchased or leased from Piazza Honda Springfield. Everything is done for you before you pick up your car More
Frustrated Service Advisor Mike Disalvo was persistent in telling me what I needed repaired on my car rather than, what I could afford. He wouldn’t listen to any Service Advisor Mike Disalvo was persistent in telling me what I needed repaired on my car rather than, what I could afford. He wouldn’t listen to anything I tried to say pertaining to my car repairs & finances. He wouldn’t give me the total amount of my bill. He just said, “it will cost thousands of dollars.” I asked him several times how much the repairs would cost without the tires. Once Mike stated he was too busy and hadn’t totaled up my bill yet. I felt like I was railroaded into buying tires. I felt under the hood repairs was more important at the time. I would’ve came back to purchase the tires my next paycheck. I had $1,000.00 to spend on my car for repairs. I had to use $689.00 on the tire purchase alone. As a result, I had to take out a loan to get the major repairs done so that my car would be dependable & safe on the road. I was also told I may want to buy another car rather than pay thousands of dollars for repairs. I was talking with a family member on my phone when Mike approached me concerning my repairs and bill. Because he wasn’t listening to me. She came to the dealership to speak with Mike. She also had to ask him many times for a total price with and without the tires. Mike was trying to force me to purchase your most expensive tires. I believe at that time they were $108.00 each. Several of your customers that were there at the time agreed with me and was telling me where I could go to purchase tires at an affordable price at a later date. I was also advised of how to order tires online cheaper and bring them to the dealership to be put on. Another customer also stated, Mike had waited on her as well and she wished she could’ve gotten someone else. I had a very frustrated visit to your dealership on Saturday 03/30/19. I will be taking all my car repairs & auto purchases to Mainline Honda. Sorry it had to come to this. I can’t believe that Michael Disalvo is a Service Rep Advisor. The only advice he acknowledges is his own and he’s very unfriendly. I would never recommend anyone to Piazza Honda. I came into Piazza Honda with $1,000.00 for repairs and left out with 4 new tires and a loan debt of $1,900.00. That was definitely not my intentions when I came in. I still believe this could’ve been resolved a better way without me ending up in debt. But, I’m not a Financial Advisor. It could’ve resolved in a win, win conclusion. I am very regretful to have came to your dealership. I attend a church with a membership of 4,000 people. I would never recommend anyone of them to Piazza Honda. More
Fantastic My Saturday visit was wonderful. I came in with one idea and Kenny Ma with his expertise skills came up with a better one. iIts always a pleasure visi My Saturday visit was wonderful. I came in with one idea and Kenny Ma with his expertise skills came up with a better one. iIts always a pleasure visiting Honda Of Springfield. Always informative and helpful with any questions you may have. Adam K was awesome with assisting Kenny and showing me all the functions of my new vehicle. More