Piazza Honda of Springfield

I want a new car My current Carl had been damaged beyond Beyond repair. I called the dealership and talk to a sales rep told him exactly what I wanted in a car or wha My current Carl had been damaged beyond Beyond repair. I called the dealership and talk to a sales rep told him exactly what I wanted in a car or what I didn't want in a car and that I needed it yesterday. Two days later I went to the dealership to see and test drive the different model cars that he thought I would be interested in. I was politely greeted and we discussed some of the different models and he decided to get one for me. When he pulled the car up it was exactly the right size I wanted and we got in he showed me all the different controls and options and how to work everything and we took it for a test drive. I felt Comfort comfortable in the car and like I was getting into an old friend I decided at that point in time I wanted to buy that car and they got all the paperwork together for me to complete the sale More

Great overall experience! The process was great. I test drove cars I was interested in with Mike Johnston. I was there to look at new leases. But I was so comfortable with the The process was great. I test drove cars I was interested in with Mike Johnston. I was there to look at new leases. But I was so comfortable with the process and a great sales deal was made. I drove home in my new lease of my Honda Civic 2019. I was very happy about how the process went. Everyone was friendly and helpful. I had asked Mike to run two different scenarios for the Civic to have extra features. He did not have a problem doing so. I love my car and am thankful to Piazza Honda of Springfield for being so awesome. I have been leasing there for 6 years and I just leased again. Always a pleasure there with great customer service. More

State inspection Came in with no appointment and received expedited service. This is our fifth car from Piazza, all Honda, and the staff has been excellent, from detai Came in with no appointment and received expedited service. This is our fifth car from Piazza, all Honda, and the staff has been excellent, from detailing to General Management More

State inspection Service was fast. Being able to drop off my car and pick it up right at the service entrance was great. Also being able to pay my bill through the ema Service was fast. Being able to drop off my car and pick it up right at the service entrance was great. Also being able to pay my bill through the email link was a welcomed convenience. More

So far so good Express side is quick plus you can watch them work on your vehicle. Did have some minor issues with work being done that I didn’t ask for but the serv Express side is quick plus you can watch them work on your vehicle. Did have some minor issues with work being done that I didn’t ask for but the service advisor took alot off the bill, I needed it done anyway. This was last year though. Once I asked for a tire rotation that they didn’t do cause the mechanic felt it wasn’t necessary but the service manager was courteous and offered not to charge me on the next visit. Again this was last year and the new faces there are very nice to deal with. More

Great experience Frank C was great. He is very knowledgeable and was not pushy. He's straight forward and up front about everything. We feel we got a great price and a Frank C was great. He is very knowledgeable and was not pushy. He's straight forward and up front about everything. We feel we got a great price and are very happy with our purchase. More

Awesome service Frank is very knowledgeable and helpful! He never haggles you on prices and always gives you the best deal possible. We have been buying cars from him Frank is very knowledgeable and helpful! He never haggles you on prices and always gives you the best deal possible. We have been buying cars from him for years and won’t go anywhere else! More

Excellent Service Jim and John were amazing at doing everything they could to help me with my current situation and getting me into a brand new Accord. I highly recomme Jim and John were amazing at doing everything they could to help me with my current situation and getting me into a brand new Accord. I highly recommend them! More

Helpful, friendly staff My wife and I had a positive experience shopping for our new car. Jim was helpful, friendly, and knowledgeable about the products and cars. He got us My wife and I had a positive experience shopping for our new car. Jim was helpful, friendly, and knowledgeable about the products and cars. He got us a good deal. More

oil change i just stopped in for a fast lane oil change and was in and out in a very short time. i was informed that my battery would need replacing soon and th i just stopped in for a fast lane oil change and was in and out in a very short time. i was informed that my battery would need replacing soon and the gentlemen checked the date of my last replacement and told me that i would be under warranty for awhile longer. good to know, thanks More