Piazza Honda of Springfield

Terrible Service and Misdiagnosed Problem Went to get a minor repair completed. They came back to me with a $550 repair that I questioned and they did not take that well at all. Left dealers Went to get a minor repair completed. They came back to me with a $550 repair that I questioned and they did not take that well at all. Left dealership without having the repair and took my car over to Pep Boys where the repair was handeled for $18!!!! Will never go there to buy or have my car serviced again! Thanks Tony! Great staff you have there! More

Mike Johnston Made Our Day! My husband and I recently purchased two CRV's from Mike Johnston at Piazza Honda of Springfield. Mike was very knowledgeable about all the cars we lo My husband and I recently purchased two CRV's from Mike Johnston at Piazza Honda of Springfield. Mike was very knowledgeable about all the cars we looked at and assisted us in making the best buying decision for us. He went out of his way, to make sure we were able to purchase the cars in the colors we wanted and assisted us in the financial aspects of the purchase. Mike made the purchase a wonderful experience for us and everything was ready when we went to the Business Manager, Nicholas Loscalzo, to complete the paper work. I would highly recommend Mike Johnston, Piazza Honda of Springfield and Nicholas Loscalzo to all my friends and family! What a wonderful experience! More

Always Professional I have been dealing with Piazza since they were in Havertown. This is my third Honda with them. Always had a good experience with everyone at the serv I have been dealing with Piazza since they were in Havertown. This is my third Honda with them. Always had a good experience with everyone at the service department. Frank Crinite was always helpful. During this recall everything went excellent due to everyone involved. More

fast and convenient service My tire pressure warning light came on and I went to the Honda dealer. He was busy and said to bring back at 1:00 which I did. Also didn't know my c My tire pressure warning light came on and I went to the Honda dealer. He was busy and said to bring back at 1:00 which I did. Also didn't know my car was due for inspection so they took care of that as well. Great job, great service. Very happy!!! More

Inspection I was completely satisfied with all aspects of my visit. I was able to get an appointment at my convenience and the price was right.. I was completely satisfied with all aspects of my visit. I was able to get an appointment at my convenience and the price was right.. More

Most impressed with the salesmanship and overall courtesy. I know someone that purchased a car at Piazza and was very satisfied. John took his time and was very informative with each car. there was no aggres I know someone that purchased a car at Piazza and was very satisfied. John took his time and was very informative with each car. there was no aggressiveness to purchase a certain car. Mike who handled the financial end of the deal, couldn't be nicer. This is how a Dealership should run. they strive to keep you a lifetime customer and I think I've found my dealership, I will be back next time I need a car. I love my Honda and I know I have a very dependable car. More

Typical Old School Techniques. I was interested in lease information for a Honda Accord. I am very knowledgeable in the leasing process. When I asked for ALL of the leasing numbers I was interested in lease information for a Honda Accord. I am very knowledgeable in the leasing process. When I asked for ALL of the leasing numbers and information I was told they would not provide that for me. How can I make a proper buying decision when I can't get the correct and honest information. I can't. Is Piazza Honda of Springfield trying to deceive me? Probably not, just prophet from me. That's ok, but sometimes when push comes to shove you have to give it up to sell a car. American Honda has some lease specials going on at the moment, why not at least quote that. The answer, greed. I will not recommend Piazza Honda of Springfield. Their tactics are Old School and Unappealing. I in fact I will tell of my negative experience as often as possible, and definitely not recommend Piazza Honda of Springfield...We can guess what the Managers are saying, we don't need or want to do business with a xxxxxx like that. The truth is, if you don't want to participate in today's business world and practices you shouldn't be in business. More

Very Positive This was my first time at Piazza because I recently moved to the area and I will continue to bring my car here for service. Great customer service a This was my first time at Piazza because I recently moved to the area and I will continue to bring my car here for service. Great customer service and very thorough! More

Friendly cooperative staff. A no hassle experience at Piazza Honda service department, met by a smiling receptionist and who handled paperwork. Used the Express Service departme A no hassle experience at Piazza Honda service department, met by a smiling receptionist and who handled paperwork. Used the Express Service department and was in and out of their in 20 minutes. Will continue to use them in the future More

Outstanding service and customer care Excellent service and customer care. I have been to other Honda dealerships and never feel the same. I went in for the airbag recall and was given a r Excellent service and customer care. I have been to other Honda dealerships and never feel the same. I went in for the airbag recall and was given a rental to use until the part became available. Once it did (just over a month), my car was safely towed from my garage to the dealership and was ready to be picked up that same day. More