Piazza Hyundai of West Chester

i found carousel on the internet and conacted them via email. the whole process start to finish was great, they found me a car with great sound, great looks, and great functionality the same day and i dro email. the whole process start to finish was great, they found me a car with great sound, great looks, and great functionality the same day and i drove it home off the lot after looking everything over with a manager. incredible service. personable people. right price. More

Salesman and dealership provided a personal and professional approach to our car buying experience. Straight-forward, polite and fair through the entire transaction. We would return for additiona professional approach to our car buying experience. Straight-forward, polite and fair through the entire transaction. We would return for additional vehicles as well as recommend to our friends and family. More

Service at this dealership was excellent with my old Sonata. I didn't buy from this dealership this time around only because it wasn't a participating Costco auto pricing dealer. Otherwise I would have! Sonata. I didn't buy from this dealership this time around only because it wasn't a participating Costco auto pricing dealer. Otherwise I would have!!! I love their customer service and Mike was so wonderful with explaining all the updates on a new Sonata. If they took part in the Costco program, I would've gone there in a heartbeat! More

I visited this dealership after hearing wonderful things about their service, prices, etc. The minute I walked into the dealership I was greeted with friendly employees who wanted to make my shopping exper about their service, prices, etc. The minute I walked into the dealership I was greeted with friendly employees who wanted to make my shopping experience a success. I told them exactly what I was looking for and they helped me!!!! After a few hours I walked out with my brand new car. Every time I bring my car into the dealership for oil changes, etc., I am always pleased with the service. I do not have one complaint about this dealership and will definitely recommend them to anyone I know. More

I had called and spoke with one of the sales guys originally, Dan Jr. I came up to test drive a car on a day he was not working. I was helped by a really nice sales guy name Steve. Steve took the originally, Dan Jr. I came up to test drive a car on a day he was not working. I was helped by a really nice sales guy name Steve. Steve took the model out of the showroom as it was the only one of it's kind on the lot. After driving the car, I told him what I had to put down and what I wanted my payment to be. They were very accomodating and set up the financing for me with a very competitive rate. They detailed the car, filled the tank and I drove off with it that day. Steve even went so far as to return my umbrella which I left there to my home in Havertown. I would definitely recommend Steve and Carousel Hyundai. More

Contacted them via email for a new elantra. They found the exact car I wanted. Got me the recent college graduate program, also gave my free oil changes for as long as I have my car. the exact car I wanted. Got me the recent college graduate program, also gave my free oil changes for as long as I have my car. More

Never before have I been to a car dealer that basically told us "Go shop somewhere else." We were interested in a car that was not on the lot (a manual transmission). They made it clear that either we sh told us "Go shop somewhere else." We were interested in a car that was not on the lot (a manual transmission). They made it clear that either we should buy a car without driving it, or promise to buy it if they got one from another dealer for a test drive. Never been treated so rudely in my life. Beyond that, the salesperson was overbearing, asked canned questions and didn't listen to the answers. Obviously not only will I never return there but I will tell all my friends to avoid it as well. More

I lease a new car every three years. I am looking for a good price with little hassle. Carousel wouldn't give a specific price over the phone. Had to play the game once in the dealer to get a good price. T good price with little hassle. Carousel wouldn't give a specific price over the phone. Had to play the game once in the dealer to get a good price. They did come up with a good price but I got a better price elsewhere in writing by email with no haggling. When I tried to get them to match it they were angry and claimed I was being lied to by the other dealer. They also bad mouthed a different dealer. More

Visited Carousel Hyundai in July 2010 looking for a 2011 Sonata. Could not get a specific price from the sales manager, Bill, and was told to come back when I was ready to purchase. Shortly after I so Sonata. Could not get a specific price from the sales manager, Bill, and was told to come back when I was ready to purchase. Shortly after I solicited an internet quote from another dealership and then contacted Bill to see if Carousel could match the price. (I preferred to buy from Carousel since it was the closest Hyundai dealership to my home.) They would not discuss the price over the phone, but told me to stop in and they would "get the deal done". When I visited Carousel I was told by a salesperson (Bill was "busy" with another customer) that the internet price I received was not accurate and that the other dealership would raise the price by including an advertising fee and a high demand model premium. They could have easily communicated to me over the phone that they were not willing to sell the car to me at the competing price and saved me time and frustration. I did buy the car from another dealership at about $800 less shortly after my dealings with Carousel and was extremely happy with the other dealership's (Conicelli) straighforward approach. The time I spent dealing with Carousel was a waste. More

I have now purchsed two cars through this dealership and Mike. Their price was good and the service Mike provided was second to none. He and the Sales Manager, Bill, worked incredibly hard to find the car I Mike. Their price was good and the service Mike provided was second to none. He and the Sales Manager, Bill, worked incredibly hard to find the car I wanted in the color I wanted. They found the car in New York and secured it for me. Every time I called Mike I either spoke with him or he immedialtely returned the call. Several times on his way home. Here is a part that tells you something about the entire dealership. I even spoke to the owner. Yes Jim returned my call and I only wanted to tell him my second very positive in his dealership. Oh, and the service daprtment works very well too. Could you ask for more? More