Piazza Mazda of Reading

Thanks for a great transaction!!! Called the store and spoke with the sales manager, Darren Brown about a Town & Country I found on autotrader.com. He assured me the van was exactly as the ad described spoke with the sales manager, Darren Brown about a Town & Country I found on autotrader.com. He assured me the van was exactly as the ad described. I was skeptical of the condition because the price was lower than any on the east coast. It was perfect! He assigned a very friendly sales person, Lucas and he went Out of his way to make the time enjoyable while the business manager, Brian worked out a great payment plan for me. Thanks Tom Masano Mazda. More

Mr. Brown's Knowledge of the subject matter, patience and guidance to our family as customer's, was very rewarding to as in search of new and used vehicles.Mr. Brown and the Tom Masano Dealership were ready guidance to our family as customer's, was very rewarding to as in search of new and used vehicles.Mr. Brown and the Tom Masano Dealership were ready to serve us until full satisfaction was met. No task was too big and we valued the time given us as customers. Iwould certainly recommend Tom Masano, and particularly Mr. Darren Brown, as a first-choice-must-see experience. Thank you Mr. Brown and Tom Masano for you customer dedication More

Very pleasant experience. Mr. Whitney was very knowledgeable concerning the Mazda line. There was no hard pressure during the sale. Some dealerships try to keep you in the office for hours upon h knowledgeable concerning the Mazda line. There was no hard pressure during the sale. Some dealerships try to keep you in the office for hours upon hours playing the sales game with the different managers involved, but not here at Masano Mazda. They came up with a great price in the beginning which I thought was very reasonable. I did much research before going there so I knew right where I wanted to be and they came to the table ready to make a deal. The whole experience took slightly over an hour which was I thought was unreal when you factor in all the standard paperwork and credit applications, etc. Bonus is that they also offer free lifetime inspections while I own the car. That is a great bonus especially in Pennsylvania with both the general and emission testing that is needed. Wouldn't hesitate to go back again. More

Vincent was the mmost friendliest dealer I have ever dealt with. He explained everything to me I needed to know. He also answered all of my questions. He never made me feel pressured for the sale as mos dealt with. He explained everything to me I needed to know. He also answered all of my questions. He never made me feel pressured for the sale as most of dealers seem to do which I really appreciated. I would recomend all my friends and family to him whenver they are looking to buy a car. More

Consumers beware! Compare window sticker to actual options on car when thinking of purchasing a used vehicle from this or any of the Masano dealerships. There were many options listed on the window s options on car when thinking of purchasing a used vehicle from this or any of the Masano dealerships. There were many options listed on the window sticker that were actually NOT part of the car we test drove. When the discrepancies were brought to the sales manager's attention, his claim was ignorance and that a "third party makes up the window sticker options" and that "there is no way we could possibly know what options are part of every car on the lot." It was later found out that there were several other complaints lodged against this dealership for this same kind of false advertisement. Pleasant customer service with the sales rep but the dealership management and how they conduct business is extremely shady. Shop smart when purchasing a used vehicle from any of the Masano dealerships and always make sure you compare the window sticker to what you are considering buying. More

went to dealership to inquire about trading in my car and to lease a mazda3. staff was very friendly when we arrived. manager came over to speak with us regarding our visit. mike was very professional and pe to lease a mazda3. staff was very friendly when we arrived. manager came over to speak with us regarding our visit. mike was very professional and personable. they worked out a good deal for our trade-in with the new lease and we arrived at a price we were happy with. More

phoned dealership -receptionist answered my initial questions-gave directions to dealership-greeted warmly- forwared to salesman mike whitney-answered all questions satisfied all my needs-fixed items o questions-gave directions to dealership-greeted warmly- forwared to salesman mike whitney-answered all questions satisfied all my needs-fixed items on vehcile that were a concern. never pressured-very highly satisfied great experience. will recommend to anyone More