Piazza Volkswagen of Langhorne

I was nicely cheated by this dealer, bought a brand new 09 jetta tdi. recently discovered driver side fender & door are tampered/damaged in accident and repaired before I bought. I have contacted vw & the dealer they simply says cant do anything we gave brand new car without any problems. Folks be cautious !!! when ever you buy a brand new car always inspect for accident damage otherwise some dealer will simply cheat.

Just purchased a certified 2008 Rabbit. This was my smoothest used car transaction so far. After test driving the car I returned a few days later by train. Rich picked me up from Trenton train station. Back at the dealer the car had already been prepared - the paperwork took a few minutes and after a handshake I was on my way.

I'm appalled at the awful customer service I received at VW of Langhorne, PA. The sales staff is disrespectful and has been unwilling to assess my trade-back needs after I purchased a "certified" used VW that has been unsafe and has had over 15 serious repairs in less than one year. I've been given the runaround for MONTHS! This location truly does not care about customer satisfaction and I wouldn't wish my experience on my worst enemy! Please, please, please AVOID VW of Langhorne...for your own good!

VW of Langhorne's service department is the best! Everyone is friendly and efficient. The car is ready when they say it will be and the work is done right the first time. The car is returned clean - no greasy stering wheel or smudged seats. Frank, the service writer, is great to work with. A few times I have been there when a customer has given him a hard time, but he never loses it - I probably would have. A difficult job, at least from my point of view. The technicians get it right, and do one car after the other - all day long. Another difficult job, so I'm always glad they are there for me - car parts do wear out.