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Pine Belt Subaru - Service Center

Lakewood, NJ

4.7
71 Reviews

71 Reviews of Pine Belt Subaru - Service Center

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August 15, 2022

Just got done my 30 day “pit stop” and did a tech tutorial with Justin G. So glad I did because now I actually know how to use all of the tech features of my 2022 Subaru Outback! Justin was great - h More

by Donna G
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Giovinazzo
Aug 24, 2022 -

Pine Belt Subaru responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

July 01, 2022

My experience with Tom, Mark and the whole Service Department was amazing. They definitely went above and beyond in repairing my 2018 Subaru, saving my vacation and treating myself and situation like More

by tjyez2006
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

Complimentary pit stop and class with Joseph Sasso. Joseph was very knowledgeable and showed me many new options on my car More

by alieurance
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sasso
April 13, 2022

I had my first service experience with my new car called Pit Stop which is done 30 days after purchase. I've never experienced this before an appreciated the dealership for caring about new car buyers. It More

by richardl53
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sasso, Amanda Hazard
April 12, 2022

I had written a review about my recent excellent experience with purchasing a new Subaru w Adeeyah! I recently went in for my 30 day pit stop vehicle service and technology review. Once again, It w More

by dconnors735
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sasso, Amanda Hazard
March 29, 2022

Thanks to JT, delivery specialist, for explaining the many safety features of the car and how they are used. The tutorial was quick and thorough. Left the dealership very pleased with overall treatment. More

by Khughes1212
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JT Sasso
February 10, 2022

Courteous, professional and knowledgeable. It is a pleasure to experience their customer service. Not your usual dealership experience. . More

by Babs
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sasso
November 18, 2021

Salesmen and sales staff top notch. Service leaves A LOT to be desired. There seems to be NO COMMUNICATION between the two. Even with your liason Barry. More

by Appelsmagic
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ian "Iggy" Giroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Mackenzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Carp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Puglisi
October 09, 2021

We purchased our Subaru from here in late 2016 and so far the car has been pretty good. This dealership seems like they care about their customers during their buying experience but what about after? Recentl More

by Jim
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Department
May 18, 2021

Daniel was extremely efficient,professional,and knowledgeable. He was very kind and courteous and addressed and addressed all of our needs and questions. We appreciate everything thank you again ! More

by Softballbabe46
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Levine, Daniel Levine
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