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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,323 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,323 reviews

April 16, 2025

I bought my Pathfinder in the beginning of February this year. Stephen Sanchez offered me the Mechanical Protection Plan worth $2,153. He said I can change my mind and I did after a couple of days. He promi More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Sanchez
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Apr 21, 2025 -

Pinnacle Nissan responded

We understand how important it is for every part of the purchase process to be handled with care, especially when it comes to add-ons like protection plans. It’s clear that you’ve been trying to get this resolved for some time, and we appreciate your patience. We want to make sure your concerns are addressed properly. Please reach out to Anna Algiene at 480-339-7780 so she can look into this further.

April 15, 2025

Dealership is thorough and timely in its service. Even washed my car for me before turning it to me More

by TREBORKAIDUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. We always aim to go the extra mile, and we're glad you noticed! Looking forward to serving you again soon.

April 12, 2025

Service was good. We came 30 mins early on our schedule but we were accomodated.. Fast service. More

by JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad to hear you were accommodated and enjoyed our fast service. We always strive to make every visit a great experience. Looking forward to seeing you again soon!

April 12, 2025

I had trouble with a faulty oil filter that required 2 extra trips to the dealership because oil was leaking onto my garage floor Jordan worked hard to get the problem resolved and I appreciate his effort More

by STEVEWALLACEHOMES
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Jordan went above and beyond to resolve your oil filter issue. Your satisfaction is our priority, and we appreciate your patience throughout the process. If you need anything else, we're here to help!

April 10, 2025

Service advisor is Attentive and responsive, the service was quick and efficient. Will come back More

by Drive N Go Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie service
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Apr 11, 2025 -

Pinnacle Nissan responded

Thank you for the great feedback! We're glad to hear that our service advisor was attentive and responsive, and that your service experience was quick and efficient. We look forward to welcoming you back next time!

April 10, 2025

Very knowledgeable and very professional. Answered all my questions. Add the buying process most comfortable More

by STEVE770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith
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Apr 11, 2025 -

Pinnacle Nissan responded

Thank you for the great feedback! We're so glad to hear that our team was able to provide you with knowledgeable, professional service and made the buying process comfortable. We appreciate your business and look forward to assisting you again in the future!

April 09, 2025

Was assisted by Noah Rodriguez in purchasing my new 2025 Nissan Sentra!!! Extremely Excellent salesman!!! More

by JDOMGOMEZ14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Rodriguez
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Apr 10, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're so glad to hear that Noah Rodriguez provided you with excellent service during your purchase of the 2025 Nissan Sentra. We’re thrilled you're happy with your experience and look forward to assisting you again in the future! Enjoy your new car!

April 08, 2025

Nissan was amazing and taking care of our vintage Figaro Nissan that we have not been able to find anybody who can work on the car and they did a beautiful job! More

by MARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 09, 2025 -

Pinnacle Nissan responded

Margie, we're thrilled to hear about your positive experience with our team! Restoring vintage cars like the Figaro is a passion for us, and we're glad we could help. Thank you for your kind words and support!

April 08, 2025

Service advisor did a great job. However, you will be losing a customer. The fact that you want to charge me 3% to pay you is ridiculous. I have gotten four cars from Pinnacle Nissan More

by B.JABLONSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Apr 09, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear about your positive experience with our service advisor. We understand your concerns regarding the payment fee and appreciate you sharing your thoughts. Your input helps us improve, and we hope to regain your trust in the future.

April 06, 2025

Got in early - covered all our items to be done as requested & also Billy diagnosed a clicking problem right away. More

by PIQ2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in the Service Center
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Apr 07, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Billy provided quick and effective service. Your satisfaction is our priority, and we appreciate your positive feedback. Looking forward to assisting you again!

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