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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,325 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,325 reviews

March 10, 2025

I was met by a specialist on time and kept me informed on what needed to corrected. Good service, comfortable waiting room. More

by K6MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our specialist and that you were kept informed throughout the process. It's also great to know you were comfortable in our waiting room. We appreciate your business and look forward to serving you again!

March 10, 2025

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by LMH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Pinnacle Nissan responded

Lmh11, thank you so much for your high rating!

March 08, 2025

MY CAR WAS SERVICE BY DAN THOMAS, HE WAS VERY PROFESSIONAL, NICE AND VERY RESPECTFUL. HE DID A FANTASTIC JOB, AND I FEEL A GREAT ASSEST TO YOUR COMPANY !! MORE COMPANY SHOULD HAVE A EMPLOYEE LIK More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN THOMAS, SERVICE SPECIALIST.
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Mar 10, 2025 -

Pinnacle Nissan responded

Thank you so much for your fantastic review! We’re thrilled to hear that Dan Thomas provided you with professional, respectful, and helpful service. We truly appreciate your kind words and agree that he’s a great asset to our team. Thank you for sharing your experience, and we look forward to serving you again in the future!

March 08, 2025

The service department is great. I especially enjoy working with Billy. It’s nice to have consistency and a familiar face who knows his stuff and cares about the good old fashioned More

by JOHN@PT3AZ.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 10, 2025 -

Pinnacle Nissan responded

Thanks for your awesome feedback, John! We're thrilled to hear you appreciate our service department and Billy's dedication. Consistency and genuine customer care are what we strive for, and it’s great to know we're hitting the mark!

March 07, 2025

Love Dan, he made everything seem less. Comfortable chairs in waiting room.Thanks again Dan. More

by kmsaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only spoke with Dan.
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Mar 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Dan made your experience comfortable and enjoyable. Our team works hard to create a welcoming atmosphere, and it's great to know you loved the chairs too! Looking forward to seeing you again soon!

March 06, 2025

Ease of scheduling and work completion was done in a reasonable time! Would recommend this dealership More

by Dwhough12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 07, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you found scheduling easy and our service timely. Your recommendation means a lot to us. Looking forward to serving you again!

March 05, 2025

Great service and assistance. It was awesome. Thank you so much for the time and effort. More

by demarkd77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear you had an awesome experience! Thank you for recognizing our team’s hard work. Your support means a lot to us, and we look forward to serving you again soon!

March 05, 2025

Excellent service and answered all questions when I asked will go back for more service at this dealership More

by ETGROH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again soon!

March 05, 2025

I really like the professionalism and proficiency of this dealership. I travel a bit to come here. Would recommend this place! More

by TKD_OFFICER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you appreciate our professionalism and proficiency. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! Safe travels!

March 05, 2025

They let me drive off the lot and waited 2 weeks to tell me to bring back the car they couldn’t find a lender. The humiliation was unbelievable. More

by KRYSTAL.YARBOROUGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Pinnacle Nissan responded

It is unacceptable that you were informed two weeks later about the lender issue after driving off the lot. We understand how humiliating this situation must have been for you. Please reach out to Anna Algiene at 480-339-7780 to discuss this matter further.

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