Planet Honda
Golden, CO
Filter Reviews by Keyword
By Type
Showing 781 reviews
Great working with Charlie- he was very knowledgeable and enthusiastic. Planet Honda is a low stress environment; overall an easy and relatively painless car buying experience. enthusiastic. Planet Honda is a low stress environment; overall an easy and relatively painless car buying experience. More
I came in to Planet looking at a used vehicle but ended up leasing a new Honda Civic. Charlie was very helpful in the entire process and was able to answer any questions I had about leasing a new vehicle. up leasing a new Honda Civic. Charlie was very helpful in the entire process and was able to answer any questions I had about leasing a new vehicle. I have never leased in the past so I was very unclear as to what to expect but Charlie made me feel comfortable during the entire process. I will definetly be back to Planet once my lease is up and would highly recommend them to all of my friends and family. More
We were very impressed and happy with our experience with Planet Honda. Our salesman John Raad was very friendly and eager to help us find the right car equipped the way we wanted at a price we could afford Planet Honda. Our salesman John Raad was very friendly and eager to help us find the right car equipped the way we wanted at a price we could afford. We are very happy with our Honda and with the professional, outstanding way the whole staff worked together. More
We visited 3 or 4 times before purchasing. There were no We visited 3 or 4 times before purchasing. There were no high pressure sales pitches. Chad answered all our questions. They gave us a better trade We visited 3 or 4 times before purchasing. There were no high pressure sales pitches. Chad answered all our questions. They gave us a better trade in price on our Camry than Stevinson Toyota offered. Chad took care of getting all our accessories ordered and installed (Toyota told us to work with parts). This is our second purchase from Planet Honda and we would recommend Chad to anyone. More
John Raad was a great help and guidance in my recent purchase. He is knowledgeable, professional, and easy to be around. I highly recommend working with John Raad when choosing a new Honda. Planet Honda purchase. He is knowledgeable, professional, and easy to be around. I highly recommend working with John Raad when choosing a new Honda. Planet Honda is a well-run organization! More
It was a very pleasant experience, very relaxing, and the knowledge of the sales staff is outstanding. Always upbeat and helpful. I especially enjoy the after purchase open house. This is my second purchas knowledge of the sales staff is outstanding. Always upbeat and helpful. I especially enjoy the after purchase open house. This is my second purchase from Planet Honda. More
Our purchasing process was very positive, friendly service leaving us with a good feeling. We had a family death that took us out of town so we were not able to take advantage of the 250 miles/5 day service leaving us with a good feeling. We had a family death that took us out of town so we were not able to take advantage of the 250 miles/5 day return policy, not that we probably would have. We did experience an emissions problem a little over a week after our purchase. The process to get it rectified took a bit and is still being worked on. The service department, Ethan in the recon department have very professional and working hard to take care of the problem. We have had to make a few trips to the dealership because the repair was sublet out and not right the first time making us have to return. Ethan worked out a vehicle loaner for us since it is 100 miles round trip which has been great. Michael has called a couple of times concerning the emissions issue. Our only issue was that it took us many, many calls before Christian Storm called us back to reassure us that the dealership would take care of this problem. More
The wife and I would rate Chad Hicken as one of the most professional car salespersons that we have dealt in buying new cars over a 55 year period in several states. His initial approach to us as we entere professional car salespersons that we have dealt in buying new cars over a 55 year period in several states. His initial approach to us as we entered the dealership was very friendly and he explained in detail how Planet Honda priced their new car sales after we communicated that we were interested in purchasing a new Honda. He queried us on the model we were interested in and after viewing and sitting in a few models we actually procured a Honda Civic when our initial intentions was to procure a Honda Insight Hybrid. The Hybrid had vision and a couple of other concerns to this customer after our reviews with Chad. His explanations and answers to our questions were very thorough and complete and we got the impression that he wanted to ensure that we would be a satisfied customer. He offered us to do a test drive which we declined as we always do when we purchase a new car. He explained the operation of many of the accessories including the safety featues of the vehicle. He never hesitated to answer any of our questions and never used any type of sales pressure to make a sale which would turn an old couple like us off. Planet Honda has an exceptional sales representative in Chad Hicken. More
I bought my first Honda 10 years ago from this dealer because they were the only ones at the time who gave me a little credit (as a woman) for knowing something about cars and sold me on the car for the because they were the only ones at the time who gave me a little credit (as a woman) for knowing something about cars and sold me on the car for the mechanics not the looks! I serviced that car at Planet Honda the entire 10 years and was always treated with respect. It was a no brainer when I wanted to replace it to return. More