Planet Honda

POOR SERVICE I called yesterday to inquire about my account and a vehicle that I have financed with Honda. A gentleman named "Rumney Corvalan" in the FINANCE depar I called yesterday to inquire about my account and a vehicle that I have financed with Honda. A gentleman named "Rumney Corvalan" in the FINANCE department assisted me with my brief questions about my vehicle. Unfortunately, he was extremely sarcastic, rude and unprofessional. He offered me an "illegal" way of dealing with my situation, which I was in awe with! As an employee with Honda, everything should be LEGAL! Please be on the look out for representatives that don't know how to do their jobs correctly and can't offer information/guidelines in a professional manner. PLEASE UPGRADE PLANET HONDA! More

Car looking It was good help . Man helped with what I should look for in a car because I wasn't sure . Very nice man ! I will defiantly come back for my first car It was good help . Man helped with what I should look for in a car because I wasn't sure . Very nice man ! I will defiantly come back for my first car! More

Love our new 2016 civic Jorge took good care of us. Despite our terible credit and us having no money to put down he was able to get us approved for finance. He was great. Jorge took good care of us. Despite our terible credit and us having no money to put down he was able to get us approved for finance. He was great. More

Pleasant experience Hannah and his manager Jay Morris and the finance guy Joseph were easy to work with, and didn't mess around at all, so that's who Id recommend to see! Hannah and his manager Jay Morris and the finance guy Joseph were easy to work with, and didn't mess around at all, so that's who Id recommend to see! More

2017 Honda Civic Hatchback Lease I was pleased to find the 2017 Honda Civic Hatchback at Planet Honda. They had only three in stock, but it had only been one day since the announce I was pleased to find the 2017 Honda Civic Hatchback at Planet Honda. They had only three in stock, but it had only been one day since the announcement was made that they were for sale in the United States. Richard Osuji who was my salesperson was very knowledgeable in the features of the new Hatchback and the differences between the LX, Sport, EX, EX-L, and Sport Turbo models. He was a pleasure to work with. More

Purchase of New CRV Honda Excellent! The service given by the Planet Honda employer is excellent. He is not only friendly, he has explained some of the features which I have as Excellent! The service given by the Planet Honda employer is excellent. He is not only friendly, he has explained some of the features which I have asked at that time! More

Waste of time So I was looking into trading my Acura MDX in for a 2008/2009 Honda Accord coupe. I spoke to a woman Monica who kept calling me to try to get me to co So I was looking into trading my Acura MDX in for a 2008/2009 Honda Accord coupe. I spoke to a woman Monica who kept calling me to try to get me to come in. I told her that I didn't want to waste time and told her my situation she said we can do that. She had me come in. When I got there Monica gave me over to a salesman named Aladdin. So we took a drive in my car. He took down my payoff Amount and gave it to the finance guy. The finance guy told me that they wouldn't of the car off and that I would owe $8000-9000 and they could only bury the amount of the car I wanted to buy was more expensive. I was heated at this point because I felt like I had completely wasted my time. So I asked to speak to Monica's manager. A woman named Delia came out. I proceeded to tell her how upset I was with Planet Honda NJ for wasting my time. She was trying to make it seem as if it were my fault. Anyways we all know that customers are "always right" this woman was very rude she got up walked away from me and in my opinion was very unprofessional. I might have been a little loud but she is a manager of a car dealer that I was going to to do business. I do not recommend anyone to go there. They do not know how to treat their customers and you will totally be wasting your time. More

Rampant Disrespect that comes from the top Never before have I been as appalled at a business as I am by Planet Honda in Union, NJ. My employee had gone to return her car and came back crying Never before have I been as appalled at a business as I am by Planet Honda in Union, NJ. My employee had gone to return her car and came back crying because of the way she was treated by ROBERT "BOBBY" WINDICH. In order to have the situation addressed and notify management, I called Planet Honda to speak to the president BILL FEINSTEIN. Within minutes it became clear that the disrespect is pervasive and comes from the top. While being screamed at by this man, he proceeded to call my employee a liar, would not allow me to get a word in edgewise and continued on a rant, screaming for a good twenty minutes. I will clearly never enter this establishment and would recommend that others run far away. I hope this is not representative of the larger Honda organization but encourage all potential customers to visit Planet Honda's YELP reviews before going. It is clear from the mass number of negative ratings and customer comments that this is an example of a much larger, ongoing problem and you are truly entering at your own risk. More

Great Buy - 2016 Honda Civic Antonio. was my sales person. He was very professional and helpful he was able to give me the price I wanted and was in my budget. Thank you Antonio Antonio. was my sales person. He was very professional and helpful he was able to give me the price I wanted and was in my budget. Thank you Antonio More

TRIED TO SCAM ME DO NOT GO HERE! Biggest rip off ever and they try to scam you. My CRV was making a loud noise and they tried to tell me it was the water pump causing DO NOT GO HERE! Biggest rip off ever and they try to scam you. My CRV was making a loud noise and they tried to tell me it was the water pump causing the noise and it needed to be replaced for $800 (along with a bunch of other things for a $1450 bill in total). I ended up taking it to Tony's Auto Repair in Scotch Plains where I was told there was absolutely nothing wrong with the water pump....something else was causing the noise and my bill only came out to $320. More