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Planet Honda - Service Center

Union, NJ

4.3
422 Reviews

422 Reviews of Planet Honda - Service Center

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June 04, 2021

"I had a very good experience at this dealership. They..."

- RICHARDSONCHARLENE01

I had a very good experience at this dealership. They were friendly, professional and accurate with the completion date of my vehicle... I also liked that they called me to provide an update, as well.

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Recommend Dealer
Yes
Employees Worked With
May 24, 2021

"Got there about 9:45 for a 10:00 am appt. for Air Bag..."

- TRACED9

Got there about 9:45 for a 10:00 am appt. for Air Bag Operation check. And that was all. Did not get the car back until about 12:15. Extremely disappointing and absurd that it would take this long.

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Recommend Dealer
No
Employees Worked With
May 22, 2021

"Great service! I would definitely return! Wonderful..."

- Yanni

Great service! I would definitely return! Wonderful customer service and we were in and out. Would recommend to anyone. They took really great care of my brand new car.

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Recommend Dealer
Yes
Employees Worked With
May 21, 2021

"Excellent service and staff, I’ve been going there for..."

- BRENDASTTAR07

Excellent service and staff, I’ve been going there for year’s the service dept. took care of my windshield fast and I am completely satisfied with the service dept. and my service advisor.

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Recommend Dealer
Yes
Employees Worked With
May 21, 2021

"The customer service is good. Always making sure the..."

- TPAMELA7@gmail.com

The customer service is good. Always making sure the customer is satisfied. I will continue to have my car serviced at Planet Honda. Thank you so much.

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Recommend Dealer
Yes
Employees Worked With
Luis Tirado/4118*W*
May 20, 2021

"Luis who was helping me was very nice and accommodating..."

- ARYJOONI

Luis who was helping me was very nice and accommodating but that's where my satisfaction ends. I brought my car straight home and parked in the garage. I had a flat the next time I went to go drive it even though my car was brought to Honda for tire pressure check. I had to leave on a trip pretty early in the morning and to not be able to take my car I was pretty pissed to say the least.

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Recommend Dealer
No
Employees Worked With
May 20, 2021

"It took time to identify the issue but Jonathan has been..."

- PRASHANTNAHAR

It took time to identify the issue but Jonathan has been super helpful. Very patient even with my constant reaching out to him. Rui also was very patient and ensured that the issue will be resolved. The new cars can be very tricky with these sensors and all so it’s important to give service centers time to identify and resolve issues.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan
May 19, 2021

"This place is always a dope place to be. Anthony was..."

- MWILLIAMS0615

This place is always a dope place to be. Anthony was especially helpful. Feels like he has my back. Very lucky to work with him.

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Recommend Dealer
Yes
May 19, 2021

"They lied...they did change the oil in my car. After..."

- MUNDLEAN24

They lied...they did change the oil in my car. After waiting 4 hours and paying for my service when I checked service wasn't done. I brought it to the teams attention I was given my money back. My question is how many other customers don't check and is getting ripped off for services not performed. This is where I bought 2 vehicles to be treated this way is sickening.

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Recommend Dealer
No
Employees Worked With
May 19, 2021

"Moe in the sales department was excellent! He had a..."

- menza.joelle

Moe in the sales department was excellent! He had a polite way of making sure the trade process of a lease went as quickly as possible.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Moe Rahmmoun
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