Planet Honda

They are the best at getting the job done. Drove off with the perfect car for my family Drove off with the perfect car for my family More

Excellent service, strong staff support, and prompt assistance.Everything was handled very quickly, and I am grateful for the excellent service. assistance.Everything was handled very quickly, and I am grateful for the excellent service. More

Good delivery, attentive and professional staff. The only complaint is the very slow process, but thank you very much. The only complaint is the very slow process, but thank you very much. More

I bought my first Honda with planet Honda. Had a great experience coming back to the service center after my last Honda purchase. Place looks great, friendly knowledgeable staff! Had a great experience coming back to the service center after my last Honda purchase. Place looks great, friendly knowledgeable staff! More

Amazing Customer Service. Dwight took great care of me. Deli food good as well! Thanks. Dwight took great care of me. Deli food good as well! Thanks. More

Staff was friendly and helpful. The service was quick. The waiting area was clean and conducive for working while I waited. The service was quick. The waiting area was clean and conducive for working while I waited. More

Service is top notch! Fast , consistent good maintenance. Love the coupons for oil changes and really like the technician’s videos of their work. Fast , consistent good maintenance. Love the coupons for oil changes and really like the technician’s videos of their work. More

The issue is NOT whether paperwork was signed. The issue is HOW this situation was handled from start to finish. Huge shout out to Mike and Karina at Planet Honda for wasting an incredible amoun The issue is HOW this situation was handled from start to finish. Huge shout out to Mike and Karina at Planet Honda for wasting an incredible amount of my time after I repeatedly explained EXACTLY what I wanted from the very beginning: 2026 Honda CR-V Hybrid Sport Touring AWD around $550/month TRUE sign-and-drive roll ALL fees and taxes into the lease minimal or nothing out of pocket I clearly stated this multiple times throughout the conversation. I even provided a full breakdown in writing showing: selling price residual money factor fees rolled into lease target payment trade payoff negative equity I also repeatedly said: “I’m keeping this simple.” “Take the Acura MDX trade and put me into the CR-V around $550 sign-and-drive.” “I’m not looking to go back and forth on structure all day.” Mike repeatedly responded: “I can make this deal work for you.” “Okay I’ll do that deal for you.” Based on those assurances: payoff information was requested and submitted mileage was requested and submitted registration and insurance were requested my wife completed a credit application an appointment was confirmed they discussed getting paperwork ready before arrival At one point we were literally discussing vehicle color and delivery timing. So obviously any customer would reasonably believe the structure had already been approved internally. THEN suddenly: taxes became due upfront money changed sign-and-drive changed first payment changed then eventually the deal “couldn’t be done” That is the problem. If management knew the numbers didn’t work, then why move customers through the entire process first? What made this even worse was when I requested management/GSM information because I wanted to escalate the issue professionally, that information was basically withheld instead of someone stepping up, apologizing, or attempting to resolve the situation properly. Instead, after wasting hours of our time and collecting personal/credit information, the appointment was simply canceled. I’m also not a first-time random customer. I’m a repeat Planet Honda customer who has purchased multiple vehicles there and referred family members over the years. Absolutely terrible communication and a very disappointing customer experience More

Great job with my service on 5/7/26 fast, efficient and very hospitable. 😊🙏 I appreciate your had work! very hospitable. 😊🙏 I appreciate your had work! More

The dealership is very clean and the staff is very friendly and it has a nice atmosphere. friendly and it has a nice atmosphere. More