Planet Honda

great salesman In my last visit to the dealer september 1, I found a great salesman Mr RAFAEL CASTIBLANCO, he answered all my questions in detail and did not rush me In my last visit to the dealer september 1, I found a great salesman Mr RAFAEL CASTIBLANCO, he answered all my questions in detail and did not rush me into buying anything without understanding everything. I highly recommend him if anyone wants to do business with him. More

Undoubtedly the best I walked in ine morning carless, left with my first purchased car. I was helped immediately and shown many options and offered great deals before ulti I walked in ine morning carless, left with my first purchased car. I was helped immediately and shown many options and offered great deals before ultimately deciding on a 2012 Honda Civic. As a U.S. Marine, the car greatly helped me make it back to my base in North Carolina and was a great deal. The best dealership I've ever been to. My sales consultant was also very considerate and understanding. 10/10. More

Great job I was initially on the lot to see if they had an older cheaper car I had to do so because I'm a student and needed to keep cost down. I was met on th I was initially on the lot to see if they had an older cheaper car I had to do so because I'm a student and needed to keep cost down. I was met on the lot by Aladdin, he explained the benefit of buying something newer and certified so that I would have a reliable car. He went over a few vehicles with me until I found the vehicle that I felt most comfortable in. I appreciate all time and effort they went through to help me find a car that suited me. Thanks Aladdin More

Great experience! I was in rt 22 with my family when I decided to stop in an see what deals they had at planet Honda. I was greeted by Aladdin, he went over my options I was in rt 22 with my family when I decided to stop in an see what deals they had at planet Honda. I was greeted by Aladdin, he went over my options with me and never pressured me into the sale. Now I am driving the car I wanted at a price I could afford. Thanks Aladdin and thank you to everyone at planet honda. More

One Satisfied Customer Today was my first experience with Planet Honda and the staff exceeded my expectations. Frank Talarico was AMAZING! He was extremely personable and ho Today was my first experience with Planet Honda and the staff exceeded my expectations. Frank Talarico was AMAZING! He was extremely personable and honest. He made my transition into a new Pilot a very smooth and easy one. I would absolutely positively recommend Plant Honda and Frank Talarico. More

AWESOME EXPERIENCE WITH SALEMAN Frank Talarico !:))) I had a VERY GOOD car buying experience with Frank Talarico. He is PROFESSIONAL and VERY CUSTOMER FRIENDLY and OVERALL A SUPER NICE PERSON TO SPEAK wi I had a VERY GOOD car buying experience with Frank Talarico. He is PROFESSIONAL and VERY CUSTOMER FRIENDLY and OVERALL A SUPER NICE PERSON TO SPEAK with. I will definately come back to PLANET HONDA for my daughters cars again and let others know how WELL we were treated!:)))) More

Great experience Had excellent service at Planet Honda. All my questions were answered. Everyone was very friendly. Rafael was very helpful and pleasant. I would defin Had excellent service at Planet Honda. All my questions were answered. Everyone was very friendly. Rafael was very helpful and pleasant. I would definately recommend Planet Honda More

Best customer service for a great car From the moment I entered Planet Honda, I was greeted by friendly staff and quickly attended to by Ron, sales rep, who walked me around to find the ri From the moment I entered Planet Honda, I was greeted by friendly staff and quickly attended to by Ron, sales rep, who walked me around to find the right colored Honda Pilot I was looking for. He as well as all other staff members I met with were professionals with much knowledge on the vehicles as well as the packages and services offered. They were cleared about the details of the vehicle and contracts. I walked out happy with my new Honda Pilot. If you're looking to lease or buy the right vehicle, Honda Planet in Union, NJ is the place to visit. More

Worst experience I've ever had... shocking actually If I could give this place zero stars I would. I bought a car here 8 years ago and recommended them to a friend. I am now embarrassed I did. T If I could give this place zero stars I would. I bought a car here 8 years ago and recommended them to a friend. I am now embarrassed I did. The salesman negotiated for a car that they did not actually have on the lot. After guaranteeing it's arrival within 24-48 hours, he began claiming he had no idea when the car would be delivered. I then returned to Planet Honda with the customer, thinking I could at least help. The following happened: - the salesman, Paul, called her color choice "tacky" and asked if she really wanted it (in attempts to have her buy something else), so basically insulting the customer's preferences. - the salesman, Paul, claimed not to know when the car would come in. We later found out from his manager that it was at least a 30 day wait... But I have no idea why Paul strung the customer along for 3 days when his boss had the answer all along. Without a car, he claimed they couldn't do much in terms of "locking" in the deal they had previously agreed upon, leaving the customer visibly anxious. We then approached finance for some answers. - upon trying to find out information about the status of the shipment, the finance agent explained that he had no answers either... he actually asked the customer if she "had common sense" and implied that he couldn't believe her high profile job if she lacked such common sense. He also laughed at her when she asked him not to say things like that because she had a PhD. He apparently found her schooling funny. What I found funny was that after his insistence that he had no idea when the car would be delivered, his manager interrupted to correct him. I shared with him that I thought it was "funny" that we sat here asking him who he could ask, and he kept saying no one, and here he was corrected. He then, quite literally, scolded me and yelled at me saying that it wasn't funny. Strange, I don't find having a doctorate funny either. - the finance agent made EXTREMELY DEROGATORY AND CHARGED REMARKS REGARDING THE CUSTOMERS RELIGION, which I found appalling and shocking. I want to add, when the customer complained about the treatment she received from the finance agent, she was told "this was how he was," and just to deal with it. I am not sure why someone is allowed to make the comments, talk in the tone, and treat people the way he does. Berating and insulting a customer is never okay. These people don't deserve your business. I'm embarrassed I ever gave them mine. And try not to let the old man in finance get to you... Although I'm shocked with the way he treats customers that he still had a job. Honestly, this business does not deserve your patronage. What an awful group of people... Also, I will say, I have heard multiple reviews of their condescending behavior and language towards women. Come on guys. Grow up. More

Buying a car was so much fun !! I bought the car I've always wanted to at this place and it was really fulfilling. They treat every customer like family and ensure we they give their I bought the car I've always wanted to at this place and it was really fulfilling. They treat every customer like family and ensure we they give their best at what they do. David, my sales person, was exceptional. He promised that I'd drive out that day and he kept his word. I highly recommend the dealership if you're in the market. More