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Planet Nissan

Las Vegas, NV

4.6
4,782 Reviews
#1 in Nevada, #1 In the West, #1 For a Reason" Planet Nissan is the #1 Nissan Dealership in Nevada and on the West Coast. We pride ourselves on this reputation. It is our stated policy to treat every vistor as an honored guest in our home everyday, everytime, without fail, No Exceptions!
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5850 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 4,782 reviews

October 20, 2024

Friendly people with great service, Always feel welcome. Ken and Allen are the best. Great dealership. More

by ASHLEYNWALKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Herdemian
Oct 21, 2024 -

Planet Nissan responded

Ashley thank you for taking the time out of your day to write us this great review! Ken and Allan are definitely assets to the team and we are so glad to hear both of them have helped give you great service. Thanks for choosing Planet Nissan.

October 20, 2024

I worked with Christian to purchase a vehicle from them yesterday. I emailed about a silver Rogue but when we were shown the vehicle, it was really nice but the vin didn’t match. We really liked the car an More

by tsa9978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian
Nov 14, 2024 -

Planet Nissan responded

Hello Teresa, Thank you for bringing this matter to our attention. We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up. We want to make things right. Please call me directly at 702-935-9349 and ask for the General Manager.

October 19, 2024

Great customer service and quality of work. I like the fact they have personal advisors when dropping vehicle off for service. More

by GREGSTAISIUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Oct 19, 2024 -

Planet Nissan responded

Greg, thank you for mentioning our quality of work done. We strive to provide the very best service we can to each and every customer and it is great to hear that it shows through or work and our personal advisors!

October 18, 2024

Jason is always helpful and friendly and ensures optimal service. I drive 35 mins to this location instead of going to one closer solely because of him. More

by AMBER.WILLIAMS1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason service department
Oct 18, 2024 -

Planet Nissan responded

Wow Amber. To hear that you drive an additional half hour out of your way to come to our store specifically because of Jason's work ethic is one of the best compliments that we can receive! Thank you for your loyalty and for being a one of the best parts of the Planet Nissan family!

October 18, 2024

I always taking my car to this location for my service, never had any problem. I’m satisfied with the staff. More

by KELEMEN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lobos
Oct 18, 2024 -

Planet Nissan responded

We are thrilled to hear that you have always had a good experience at our store and that the staff is always satisfactory. We appreciate you continuing to choose to give us your business and look forward to a long relationship of being your go to stop for all things automotive!

October 17, 2024

Nick Dushi or salesman, and Bob our finance guy made the car buying experience seamless. Thank you! We love our new Pathfinder! More

by stevefitz55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dushi
Oct 18, 2024 -

Planet Nissan responded

Steve. Thank you for taking the time out of your day to leave us this review and rating! We appreciate your kind words and 5 star rating more than we can say. Thank you for mentioning both Nick and Bob for giving you a seamless experience, I will make sure their direct managers hear about your compliments! Congratulations on your new Pathfinder and welcome to the Planet Nissan family!

October 16, 2024

Ken is our service advisor and I have been coming here for years and would never change it up. Basically because of Ken and his trustworthiness! More

by JHILL681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service
Oct 21, 2024 -

Planet Nissan responded

We are so thrilled to know that Ken has made such a positive impact on you. It is great to hear that we have earned your loyalty for the long term! We are always here for you and any automotive needs that come up!

October 15, 2024

Everything was great for my visit my service coordinator Jason was awesome and they fixed my problem in the manner that they said it would be fixed More

by LISAZIKE012802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Planet Nissan responded

Lisa, Thank you for this kind review! We are so glad that everything went well during your visit and that Jason went above and beyond for you!

October 15, 2024

Professional, respectful and knowledgeable , I will use Jason again on next visit. Thank you Jason! More

by DEBRAFARMER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 21, 2024 -

Planet Nissan responded

Being professional, respectful and knowledgeable are three of the tenants we base our customer service training off of. Nothing makes me happier than to hear that our staff is exemplifying exactly that! We thank you for continuing to choose PLANET NISSAN!

October 14, 2024

Recent service experience was disappointing. Very unpleasant and difficult to work with. I've been bringing my Nissan in for service and repairs for quite sometime. My most recent service experi More

by wendyfleming1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth
Oct 14, 2024 -

Planet Nissan responded

We sincerely apologize for your recent experience and are truly disappointed to hear that we didn’t meet your expectations, especially after your continued loyalty to Planet Nissan. We take your feedback very seriously and regret that we fell short in providing the high standard of service you deserve. Our goal is always to ensure that each customer leaves satisfied, and it’s clear we missed the mark here. We would love the opportunity to address the situation and make it right. Please reach out to us directly at 702.876.8000 so we can better understand what went wrong and work towards regaining your trust. Thank you for bringing this to our attention. We will use your feedback to improve our service and ensure other customers don’t have the same experience.

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